Eric R.
Did the work, took the money...leaks remain and still is not resolved.
I had CGS Waterproofing come to my home in July of 2019 to repair a leak in my front porch. The work was pretty extensive and all of the stone that made up the floor of my front porch had to be replaced. CGS showed up and did the work and all seemed to be good. A little over a year later in August 2020 I noticed some water spots on the ceiling in my basement. Luckily CGS offered a 5 year warranty on their work so I called them. Someone showed up within a week and cut a huge hole in my basement ceiling to investigate the leak. It was determined that there was a leak as well as the porch was not pitched correctly to begin with so the porch was pooling water after big rains. CGS first suggested a drain in the middle of my porch, which for obvious reasons was unacceptable. Finally they agreed to do the job the right way and after a month of calling them almost daily someone arrived and removed half of the stone on the porch...then no one showed up for another three weeks. Finally someone arrived and ripped more of the porch apart. (At this point it has been over two months of dealing with a leaking or demolished porch.) After about two weeks of working a few hours every few days the porch was put back together. The first big rain I now had the original leak plus three new leaks. Repeated calls to CGS went unanswered and unreturned. Finally the contractor they hired came back out and sealed some additional areas. A week later another rain and I have three plastic bins still collecting water. If you choose this company proceed with caution... the work they do may last a short period of time but it is clear they have no intention of standing behind their work. The last time I contacted them was 4 days ago and I have still not heard anything from anyone there. I would highly recommend you take your business elsewhere.