Certified Training Institute Reviews | Read Customer Reviews of certifiedtraininginstitute.com

Certified Training InstituteReviews of certifiedtraininginstitute.com

3.930 reviews
Education Services

Certified Training Institute

About Certified Training Institute

Certified Training Institute (CTI) is a leading provider of online pesticide applicator continuing education, exam preparation, and worker safety training for agricultural and commercial pesticide professionals across the United States. Through state-approved courses and flexible online learning, CTI helps licensed applicators maintain compliance, renew certifications, and stay current with industry regulations and best practices.Our courses are developed by industry experts and designed to provide practical, real-world knowledge that professionals can apply in the field. With 24/7 online access, students can complete training on their own schedule while meeting state-specific licensing and continuing education requirements.Certified Training Institute is committed to delivering trusted education, regulatory compliance support, and exceptional customer service to help pesticide professionals advance their careers and maintain their credentials with confidence.

Certified Training Institute (certifiedtraininginstitute.com) has 30 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: certifiedtraininginstitute.com
Website: certifiedtraininginstitute.com
Category: Education Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Certified Training Institute reviews

Showing 6 reviews with 1 star · Clear filters

Guy C.
Sep 28, 2026
This company is a Total Scam.
This company is a Total Scam. I took 14 hours of courses with Certus, presented them to the State of California, and California rejected them because the course ID was invalid. I've made over the last 10 days, over 5 phone calls (each call takes over 15 minutes of being on hold), and 5 emails (all have gone unanswered). Each time I finally get a representative from Certus, they state I will be getting an email and phone call in 1 to 3 days. It never happened.
Response from Certified Training InstituteSep 29, 2026
Hi Guy, we're truly sorry for the frustration this has caused, especially after so many calls and emails without a resolution. We've already escalated your case internally to the appropriate department, and a member of our team will be reaching out to you directly to correct the course ID issue and get this resolved. Thank you for flagging this - we're working to make sure it doesn't happen to other students.
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David T.
Jul 14, 2026
No customer support
No customer support No returned phone calls Failure to report ceu,s in the time that you stated.
Response from Certified Training InstituteJul 15, 2026
Thank you for bringing this to our attention, David. We escalated to the appropriate department. We have emailed you directly to assist further if you needed anything else.
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Quintech Pest Control “.
Jul 8, 2026
It took a week to get my certificate.
It took a week to get my certificate. In other curses i have taken before, i getbthe certificate immediately.
Response from Certified Training InstituteJul 9, 2026
Ernesto, we're very sorry to hear about the delay in receiving your certificate — we understand how important that is, especially when you're used to receiving it immediately. We thank you for your feedback and we will be sure to review and implement improvements.
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Oscar G.
Jul 6, 2026
You never send the complete finished…
You never send the complete finished courses to the state I call several times and I asked to speak with a supervisor I never received a call. Now you said that I have to rport by myself when I bought the courses I was told that I dont have to worry to send because you will send the problem is that the state receive the information but it was not complete. And I never receive a call back from a supervisor no voicemail nothing do not try to cover your incompetence with excuses.
Response from Certified Training InstituteJul 9, 2026
We're sorry for the frustration, Oscar. When a supervisor callback was requested, we did attempt to reach you and left a voicemail when there was no answer. Regarding course completion — we send Records of Attendance (ROA) to document your coursework, and students self-report directly to the state. If you still need assistance, please don't hesitate to reach out to us.
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Michael L.
Jul 4, 2026
Bought a package thought it was 6 cat…
Bought a package thought it was 6 cat and 6 core got my credits from state and have 12 credits of one and zero of other. Wasted my time
Response from Certified Training InstituteJul 9, 2026
We're sorry for the confusion, Michael. Our packages are labeled as 'Core Bundle,' which covers core credits specifically — we understand that can be easy to misread at checkout and we apologize for the inconvenience. If you have any additional questions or need further assistance, please don't hesitate to reach out to us directly and we'll be happy to help!
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James T.
Jul 1, 2026
Did 4 hour class and only got one credit
Did 4 hour class and only got one credit
Response from Certified Training InstituteJul 8, 2026
We're sorry to hear this, James. A credit discrepancy after completing your course is absolutely something that needs to be addressed. Your concern has been escalated internally and our team will reach out to you to get this resolved.
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