Certified Keto DietKeto nutrition plan from a certified medical institution and certified and EU state registered nutritionists using a patented weight loss method.
Certified Keto Diet (certifiedketodiet.com) has 521 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 310 reviews with 1 star · Clear filters
Manu P.
Da mesi cerco di disdire l’abbonamento! Una grande truffa !!!! Meritate una denuncia alla polizia postale!!!!
Response from Certified Keto DietMar 12, 2024
Ciao, assicurati di contattare il nostro servizio clienti e saremo felici di aiutarti. Puoi contattarci qui: https://certifiedketodiet.zendesk.com/hc/it
Magdalena K.
Wczoraj wykupiłam pakiet, a dzisiaj od rana nie moge sie zalogować na swoj profil. Kontakt z obslugą utrudniony
Response from Certified Keto DietMar 12, 2024
Witaj, bardzo nam przykro, że masz takie problemy, spróbuj skontaktować się z naszym działem obsługi klienta tutaj, chętnie pomożemy: https://certifiedketodiet.zendesk.com/hc/en-us
Marie T.
SLET MIN KONTO!!!!
Response from Certified Keto DietMar 6, 2024
Hej, kontakt venligst vores kundesupportteam her, hvis du har brug for hjælp: https://certifiedketodiet.zendesk.com/hc/da
Stamat S.
I think they are scammers - they get me the money first to maked me the keto diet program and after i paid they didn't gived to me ande asked me for more money to be a premium member or premium price. That is not serious
Response from Certified Keto DietMar 5, 2024
Hello, thank you for your review, we are really sorry that you did not enjoy our diet plan. As we understand you had some trouble using it, please make sure to contact our customer support team here, and we will be happy to help: https://certifiedketodiet.zendesk.com/hc/en-us
Muriel F.
When I downloaded the service I was very disappointed so I attempted to cancel the subscription and contacted the customer service only to realise 8 months later that I was still being charged the basic plus the premium package every month. They have at last cancelled my subscription but they are refusing to reimburse me.
Response from Certified Keto DietFeb 26, 2024
Hello, thank you for your feedback, we are sorry to hear, about your experience, we hope that you have contacted our customer service, again. If you have not, we encourage you to do so, and we will be happy to help you.
Maria Z.
One star as I cannot give none!! Stay away!! After I got registered and paid 12.95 euro, the terms and conditions came up and I realized that I paid only for 1 month access to the menu (never mentioned before payment). I never agreeded to terms & conditions but they got the money and they did the continouous pay via paypal. So I mailed them in order to return the money to me. Not even they refused but also they wrote to me that I agreeded to T&C. I also had the right to change my mind (within 7 days) as I never used their service. Finally I got my money back, thanks to paypal..! Be careful !! Stay away.. It seems like fraud they are not experts! FRAUD - CRIMINALS.
Response from Certified Keto DietFeb 26, 2024
Hi, thank you for your feedback, we are sorry to hear about your experience. About the T&C, it is available to everyone before purchase. As our service is a subscription, the payment is deducted monthly, if you have not cancelled the plan.
MYRIAM M.
J'ai choisi un programme 28 jours, les menus proposés sont irréalistes mais en plus je me bats depuis 2 mois pour faire cesser des prélèvements, le programme 28 jours étant en réalité un abonnement d'un an!
Response from Certified Keto DietFeb 8, 2024
Bonjour, merci pour votre retour, nous espérons que vous avez contacté notre service client, sinon n'hésitez pas et contactez-nous ici, nous serons ravis de vous aider : https://certifiedketodiet.zendesk.com/hc/fr
angelucci E.
Non riesco a disdire un abbonamento fatto in modo poco chiaro, si pensa di acquistare un programma una tantum, invece ti ritrovi un abbonamento a vita. Purtroppo non mi sembra di essere sola in questa disavventura, la cosa peggiore e non riuscire a disdire l'abbonamento che mensilmente toglie dal conto quasi 13,00€. Pessimi in tutto. Aggiungo dopo la loro risposta: dal link che loro hanno scritto non riesci a fare nessuna disdetta, è soltanto per far vedere che trovano una soluzione al problema, pessimi anche in questo.
Response from Certified Keto DietFeb 7, 2024
Ciao, assicurati di contattare il nostro team di supporto e saremo felici di aiutarti. Puoi contattarci qui: https://certifiedketodiet.zendesk.com/hc/it/categories/4560292776209-Termini-di-Servizio-e-Politiche