Lesiree C.
This is a money making scam
This is a money making scam. I thought I only subscribed to the basic plan, but it is a tricky subscription. I was charged for a premium plan also. I unsubscribed to what I thought was everything but apparently only unsubscribed to the basic plan and was still charged for the premium plan. This way of business is disgusting to say the least. Why would one only unsubscribe from 1 plan only????Makes no sense. So be very careful and make sure what you will be charged beforehand. Would definitely NOT recommend
Response from Certified Keto DietSep 3, 2024
Hello, Lesiree! We're sorry for your experience! Information that this is a subscription based service, is provided to each user, during registration and the user is asked to read through this information. After which the user is asked to either accept or reject these terms or offers. Our team has reached out to you via email to make this situation right, please check the response! :)