Certified Keto DietReviews of certifiedketodiet.com

Response from Certified Keto DietMar 21, 2025

Hello Irene, We sincerely apologize for the frustration you’ve experienced regarding the cancellation of your subscription. We understand how disappointing it must be, and we want to assure you that it can be easily done through your personal profile settings or by reaching out to our support team. We’ve received your email and have replied to confirm that your subscription has been canceled. You should also receive another email with confirmation shortly. We deeply regret the confusion and assure you that we strive to provide clear and transparent instructions for our customers.

Response from Certified Keto DietMar 4, 2025

Hej, Vi är ledsna att höra att du har haft problem med att avsluta din prenumeration. För att förtydliga kan du när som helst avregistrera dig genom att fylla i uppsägningsformuläret i dina personliga kontoinställningar. Om du fortfarande har problem, vänligen kontakta oss på [email protected], så hjälper vi dig gärna. Vi har inte kunnat identifiera din profil än, men vi har begärt din kontaktinformation via Trustpilot så att vi kan hjälpa till att lösa detta så snart som möjligt.

Response from Certified Keto DietMar 4, 2025

Hej Kund, Vi är ledsna att höra om din frustration. För att förtydliga kan du avbryta din prenumeration när som helst via dina kontoinställningar eller genom att kontakta vårt supportteam på [email protected]. Tyvärr har vi inte kunnat identifiera din profil än, men vi har begärt din kontaktinformation via Trustpilot. Alternativt kan du kontakta oss direkt, så hjälper vi dig gärna vidare.

Response from Certified Keto DietFeb 25, 2025

Hello, Garth! We’re truly sorry for your frustration regarding these charges. To clarify, we cannot and do not issue unauthorized payments—all transactions are made only after customer consent when purchasing a subscription plan, 30-day plan, or any of our optional additional services. These services are entirely optional, and we sincerely apologize if any purchases were made unintentionally. Our terms and conditions clearly outline how we process payments, and we want to assure you that we do not charge customers without their confirmation. That said, we would like to investigate this further and assist you directly. Unfortunately, we have not yet been able to identify your profile, so we have requested your contact information via Trustpilot. Alternatively, you can reach out to us at [email protected], mentioning Robert from the Customer Success Team, and we will prioritize your request. We hope to resolve this for you as soon as possible.

Response from Certified Keto DietFeb 17, 2025

Hello, Юлия, We’re sorry to hear about your frustration. To clarify, subscriptions can be canceled at any time either through your personal account settings or by reaching out to our support team at [email protected]. Our meal plans are personalized to your preferences and goals, and achieving results does take commitment to work towards your health journey. That being said, this is certainly not the experience we want our users to have, and we sincerely apologize if you faced any challenges with the cancellation process. We would love to assist you with this, but unfortunately, we haven’t been able to identify your profile. We have requested your contact information via Trustpilot, or you can reach out to us directly at [email protected], mentioning Robert from the Customer Success Team, and we will prioritize your request. We look forward to helping you resolve this matter.

Response from Certified Keto DietFeb 6, 2025

¡Hola, Sussy! Lamentamos que te hayas sentido frustrada. Después de tu compra, te enviamos un correo electrónico de confirmación con todos los detalles necesarios desde [email protected]. Tómate un momento para revisar tu bandeja de entrada. Creemos firmemente que nuestros planes de alimentación personalizados y funciones adicionales pueden ser una gran herramienta para ayudarte a alcanzar tus objetivos de salud. Dicho esto, queremos ayudarte de la mejor manera posible. Hemos solicitado tu información de contacto para investigar y resolver este problema. También puedes comunicarte con nosotros a [email protected] y mencionar a Robert, de nuestro equipo de atención al cliente, y priorizaremos tu solicitud. ¡Esperamos poder ayudarte!

Response from Certified Keto DietFeb 6, 2025

Hola, María, Lamentamos mucho que el proceso de cancelación no haya sido claro y entendemos tu frustración. Queremos asegurarte que tu suscripción ha sido cancelada y que no se realizarán más cargos en tu cuenta. Además, hemos enviado un correo electrónico para confirmar la cancelación y asegurarnos de que hemos resuelto cualquier inconveniente. Sentimos mucho si las instrucciones no fueron lo suficientemente claras y apreciamos tu paciencia. Si necesitas más ayuda, no dudes en contactarnos.

Response from Certified Keto DietFeb 4, 2025

Salve! Ci scusiamo sinceramente per l'esperienza che hai vissuto, ma siamo qui per aiutarti e fare chiarezza sulla tua situazione. Purtroppo, non siamo ancora riusciti a identificare il tuo profilo, ma saremmo lieti di aiutarti. Rispondi alla nostra richiesta di informazioni di contatto su Trustpilot o contattaci all'indirizzo [email protected], menziona gentilmente Robert del team Customer Success nel tuo messaggio e ci assicureremo di dare priorità alla tua richiesta e di risolvere il problema il prima possibile. Per chiarire, dopo la registrazione e l'acquisto, inviamo automaticamente un'e-mail di conferma che include i dettagli di accesso e le nostre informazioni di contatto. Se non l'hai vista, controlla nuovamente la posta in arrivo e la cartella spam. Non vediamo l'ora di sentirti presto così possiamo aiutarti!