Centratel Answering ServiceCentratel is, by any number of measurements, the Highest Quality Answering Service in the United States. 100% U.S. Based Operations, No Long-term Contract.
Centratel Answering Service (centratel.com) has 12 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Christina
Centratel Answering Service has allowed our service based business to field customer calls 24/7, supporting our customer service when we can not. They are very responsive to our needs and have helped customized our experience for our customers.
Mike
Pretty good for the most part. Occasionally you will get the operators that fat finger the keyboard and type in incorrect spellings of people's names, addresses or phone numbers. I have had customers complain that the operators are sometimes too robotic and the way they speak to the customer. But then again I've had customers complement deficiency.
