CentralDispatchReviews of centraldispatch.com

Transferred a car from Texas to Kansas (Shaggy Trucking). Price was reasonable. The company was very professional at notifying me of the arrival time.

Terrible company and they don’t care about bad reviews because they monopolized this industry so they know there is no other platforms for now They keep raising their prices but the but not helping the drivers at all they letting the brokers to manipulate this market as they pleased they don’t control the brokers at all I hope some day they will release that wit out drivers Central Dispatch worth nothing but for now they just dont care and all they know is how to collect their money they charge for 100 notifications around $60 when all the phone companies don’t even charge for phone service internet and unlimited text messaging that much Like I said monopoly manipulating greedy

Central dispatch does not care about their customers all they care about is rising prices The best answer they give you when you call them “sorry for your inconvenience” or “you can disconnect your service” They don’t care about the prices that brokers post They dont apply any rules to brokers they let brokers to post anything and any price they want I asked them many times to apply some type of price rule for transportation and they didn’t care about that also Pretty much central dispatch is being as greedy as the brokers Like always who cars about the little guy

Transferred a car from Orlando FL to Thomasville GA. Price was very reasonable. The company was very professional at notifying me of the arrival time.

My vehicle wasn't delivered by transporter and he wasn't responsive for a month. Contacted Central Dispatch after finding out the insurance policy listed on their website was canceled over a year earlier and notified them that he hasn't delivered my vehicle for a month. Nothing was done, they never called me back, never removed transporter and didn't allow me to even put a review since I am only allowed to do so after the vehicle is delivered! Vey disappointing! After being a loyal customer for 10+ years, I no longer trust them to do business with them!

greedy people working at Central Dispatch. all went downhill last few years.

Found out someone had created a fake brokerage account with our authority. IMMEDIATELY called Central Dispatch to report we did not open this account. Because we were not current customers of theirs, they refused to talk to us and directed us to report through their Online Application. Almost a day went by with no contact from CD so we called again. Told once again they won't talk to us and file an Online Application. It took them A DAY AND A HALF to even call us back and try and get this account closed. In that time more than 20 innocent truck drivers took loads under this fake account. They refused to help notify these trucks that took these loads stating they don't get involved because they are a third party. Poor business practices!! If they had closed the account when we first called them more than half of those loads never would have been picked up by those truck drivers. This is never the type of company I would want to give my business to.

After having a hired driver crash into our fence causing $10,000 in damage the company avoids communicating with their insurance company to satisfy the claim. The company DD Group in Bridgeton MO has 10 one star ratings. I asked Central why they are still allowed to conduct business on their site. She advised they don't get involved. They don't remove anyone for any reason. They are only a third party connection. WOW. Hense the negative reviews. I have been a CD customer for over 15 years. No more.