Customer
Do NOT trust their "one year no quibble money back guarantee!"
I bought one of the Centerpointe courses because I was reassured by their promise of a one year money back guarantee. I thought that was a good safety net and didn't think I would have any problems with this. I set up monthly payments but have emailed to cancel the course due to personal circumstances and ask for my refund because I cannot do the course. How successful do you think I've been?! With all their promises and their supposed striving to be a good company to their customers, they're just as greedy as all the others and unwilling to give a refund. At the moment, they insist they will keep taking payments from me every month until January 2021 - for something that I don't even want, for an order I have told them to cancel! It's RIDICULOUS!!! When it comes time to give the refund, they then insist on a few more hoops for customers to jump through - 1) emailing the right department to see if they will issue you with a "refund authorisation number," 2) send in yet another written request 3) provide evidence of completed "homework" (I kid you not!!!) for ALL lessons in the course despite not being able to do them! Please do not trust that you will get your money back from this company, despite all their promises they're just another bunch of scam artists intent on cheating you! I will be contacting my bank directly to cancel the recurring payments and get my money back for me.