Center for Vein RestorationReviews of centerforvein.com

Bab services an bad practice medicine

I visited VEIN Atlanta because their website said they treated lymphedema. When I met with Dr. Prevosti he confirmed that I did indeed have lymphedema but the office did not treat it. He agreed to write me a referral to a local clinic for treatment however it’s been two weeks and not only has Dr. Prevosti not provided the referral, he refuses to return my many calls and messages.

Birmingham, Alabama office: The nurse and office personnel were awesome. Very efficient; very competent; very friendly. The physician, however, I found rather condescending—got the feeling he has issues with women—as if we are to be seen, and not heard. I WILL NOT tolerate such an attitude from any man, especially a physician.

I had a phone appointment that I never heard from my doctor. When I called to check on it I got a call center who could also not get in touch with my doctor's office. I was never able to talk to my doctor without driving to the office. The phone system is not working. As a patient I would like to be able to talk with the doctor or the nurse within 24 hours if I have a question.

When it comes to billing and paying the bill ,the actual patient portal and billing Dept. Really needs an update on their technology.Their billing system is backed up ,so is their portal. I receive a bill for 1375.90 ,which since I had an appointment the following day I decided to wait until than and pay.I proceeded to check in on line for the appointment and at the end of checking in a bill payment was listed for 3,119 with cents. Suffix is to say this was a very well detailed billing statement ,but their were some discrepancies in the bill .A substantial difference from the bill I receive ,when I arrive at the clinic I find out they could not assist me since they had no access in their computer system to my actual bill ,so they were not able to give me a print out of what and when and why I was having this huge difference in my bill and neither could they accept my payment.I had to go thru the billing methods on my bill statement,but the receptionist was so professional and efficient she did contact billing was able to have some payments I already made taken from the bill since they started one was in pending others were paid at the office, but the remaining balance of 3 thousand and change had to be thru billingwhich I just could not understand why if I was willing to pay why I could not do it then and there instead of being inconvenienced and have to wait to get home and call billing ? Dont you want your money as soon as you can get it? When I contacted billing they had only the amount of 1375.90 upon explaining the situation and after they look further into my record than they found I owed much more ,when I explained I wish to be able to actually see what were the charges for, all they could do was send me the bill by mail or verbally explain what the charges were since when I was transfer to the patient portal Dept they too couldnot explain to me why the entire charges did not reflect on the portal but at the time of checking in they did.I have no problem paying my bill ,but before I have 3,000 taken out of my account I certainly would like to see detail information on the charges so I could tell if the charges are correct or if any discrepancy exist or double payment between my health insurance and my medical Bill which by the way seem to be some .Why have a patient portal that does not give access to your complete or up to date information especially since the sooner the patient have this information the sooner the bill gets paid and my last visit was more than a month ago. Neither the patient portal nor the billing Department had up to date information and the question is why when I was checking in all detail information appear ,but when I try to get the info to inquire on certain charges I no longer could retrieve the information?neither could anyone at billing nor at the patient portal Dept.If technology is going to be install training definitely has to be giving to those that are going to be using it.Also if has to be updated or else than it's worse than manual processing .At the okend I have to wait for another up to date bill send by mail and Center for Vein will keep waiting for my payment ,which I would have paid if I had access on line to a current bill .Very frustrated with your inefficient billing Dept as well as your online patient portal. Definitely in desperate need of updating and/or training.

I have Lymphedema, but have never worked with a doctor for treatment options. I called to make an appointment and was told they don't treat Lymphedema. Pull up their website. Someone needs to explain why they boast they do, but when making an appt. I was told they don't.

Dr Fonger was fine. I have several issues with the practice. First I had two appointments that I had scheduled and without my request, appointment times and dates were changed without any prior notice given. Second, at my one month post treatment appointment on 07/08/21, Dr Fonger told me to come back for Sclerotherapy. I called on 07/09/21 to schedule and was told Dr Fonger is no longer scheduling Sclerotherapy treatments. Just yesterday I was handed the Visual Cosmetic Sclerotherapy Rates paperwork. I find this practice to be totally untrustworthy.

SADLY, DR. TOLITANO STOPPED MY TREATMENT PLAN MIDSTREAM, NOT FINISHING MY RIGHT LEG. I AM A SENIOR, WHO IS DIABETIC and DID NOT APPRECIATE THIS INCONVENIENCE, AFTER HIS STAFF MADE 4 APPTS TO FINISH. WHEN INQUIRED TO HIS REASONS, IT CAME DOWN TO HIS PERSONAL and/or PROFESSIONAL DISTANCING FROM MY PRIMARY DOCTOR, AND HE WAS DROPPING ALL HIS PATIENTS . THIS HAD NOTHING TO DO W I TH ME & I AM APPALLED TO BE TREATED IN THIS MANNER. I HAVE GIVEN DR. T. TIME TO REMEDY THIS SITUATION BY FINISHING HIS TREATMENT PLAN, BUT HE HAS REFUSED. I AM LOOKING INTO POSSIBLE FUTURE ACTIONS. I HAVE NEVER HEARD A DR. DOING SUCH UNETHICAL ACTIONS AGAINST A PATIENT, BECAUSE oF HIS RELATIONSHIP W ANOTHER DR. IT'S UNBELIEVABLE, AND I THINK IT SHOULD BE REMEDIED. G.L.G.