Center for Vein RestorationReviews of centerforvein.com

While I am satisfied with the clinical results, the billing and insurance component leaves much to be desired. There has to be transparency from the beginning about what will or will not be covered. Every patient has that right. I have continued after a year, to receive very high statements, while paying all along, as statements came up. When I challenged the last one, I was told it would only be half that. Your billing department leaves much to be desired! This experience has been exasperated by the fact that a receptionist assured me that our "very good insurance" would cover everything.

Communication is not adequate. Do no respond to emails sent on patient portal. Inaccurate information on patient record.

Dr. quit in the middle and I am still waiting for my follow up appointment.

I was seen 10/7. Great hello but the staff couldn’t find my preregistration paperwork I completed on line which delayed my appt 25 minutes I was prescribed compression stockings for a procedure. The prescription wasn’t sent over to Rapid until 10/13, 6 days after I was seen. All staff including both technicians were very friendly and so pleasant

Customer service is over the top! Loved the experience. Greatly appreciated. :-) All of the workers there are exceptional. I was initially treated for Venus Reflux and the treatment on that was superb! However, I have been seen on two other occassions for treatment of an unsightly vein snaking down my thigh. Two different treatments have been used because the first one was not strong enough and it has not made a dent in the appearance. I was told that the second treatment would make a significant difference. I have worn compression stockings everyday for a month and half and no change as of yet. I don't know where to turn and this is super important to me.

Once inside everyone is very considerate and helpful. However it took close to 45 minutes of waiting to be shown in.

No one discussed the cost of the procedures.

Staff was wonderful, but I am not happy with the over all results. I expected to not have the spider veins still look as they do after all of the sessions I had. I am still very self conscience and do not wear shorts or dresses. I understood there may be staining as they stated from the big incisions but not the small spider veins not looking like anything was done after 3 additional sessions to get rid of them. Now insurance will not cover I guess and reluctant to keep going and not get the results I wanted and one of the reasons I went through this to begin with. I knew it would be worth it, but not sure it was. SAD to look at my legs still.