I was not impressed with my visit. The overall environment felt cramped and uncomfortable. The office spaces are too small, which makes visitors feel a bit rushed and lacking in privacy. The waiting area also felt tight and could use a more welcoming layout. For a medical facility, I expected a more open, calming atmosphere where patients can feel relaxed. Unfortunately, the setup left me feeling uneasy rather than reassured.
Response from Center for Vein RestorationNov 18, 2025
Thank you for taking the time to leave a review. We strive to provide the best care possible and value all feedback. Please contact us at [email protected].
SH
Sandy H.
My entry in was industrial
My entry in was industrial. The doctor had a devious smile on her face the whole time. Was very unsettling. Bad bed side manners.
Response from Center for Vein RestorationNov 18, 2025
We are always working to improve our patient experience and appreciate your feedback. We strive to deliver the best care possible to all our patients. Because of privacy regulations, we can’t discuss any specifics about your comments on this forum. Please contact our District Manager, Karrie, at [email protected].
DS
Desiree S.
I made a request for the results of…recent test results..
I made a request for the results of tests taken at your facility in Munster, IN on 30 June 2025. I am still awaiting copies. No word, message, communication from anyone at the facility.
Response from Center for Vein RestorationNov 18, 2025
Thank you for taking the time to leave a review. We strive to provide the best care possible and value all feedback. Please contact us at [email protected].
JO
John
Was very helpful
Was very helpful, didn't like paying another copay. Also was told by Justin that I've got to set another appointment in order for the insurance to cover part of the cost of equipment.
Response from Center for Vein RestorationNov 18, 2025
Thank you for taking the time to leave a review. We strive to provide the best care possible and value all feedback. Please contact us at [email protected].
JS
Juanita S.
My veins seem to be worse then when I…
My veins seem to be worse then when I first started and the pain in my legs and my get are always numb where I feel like im floating. That's when I always fall or lose my balance! When i had my first appointment the receptionist made me feel like I made the right decision to finely do something that conference me but, don't get me wrong, the staff was friendly & made me feel really comfortable, just want the pain to go away.
Juanita Sandoval
Response from Center for Vein RestorationNov 18, 2025
We are always working to improve our patient experience and appreciate your feedback. We strive to deliver the best care possible to all our patients. Because of privacy regulations, we can’t discuss any specifics about your comments on this forum. Please contact our District Manager, Karrie, at [email protected].
GK
Geraldine K.
Advice considering where to go for your varicose veins (& other suggestions!)
C for VR is as good a choice as any if you want your varicose veins done. Of course, the bottom line is ensuring that / what your insurance will pay towards it, which is the purpose of the first appointment. Compared to 30+ years ago, these procedures can be done amazingly "easily" (for the Provider) and efficiently (from the point of patient through put and the BUSINESS side of things), but don't forget, it's still going to be uncomfortable and need a bit of adjustment for a week or so depending, to everyday activities
I'm looking forward to seeing how those compression stockings feel; unfortunately mine inadvertently did not get ordered on that first appointment 3 weeks ago (I'm currently halfway through what will be four treatment sessions on my left leg, which IS covered by my insurance) The elasticized bandages do in fact work JUST AS WELL (& could be re-washed if you do it carefully) if you want to save $43
I have tried numerous other compression stockings, socks, and pantyhose over the past 20 years or so (I do a lot of long haul air travel) and nothing is (going to be) perfect.
Having my veins done was NOT, for me, for cosmetic reasons. I'm really grateful I could get it done without having to pay (much), but I don't think it's quite as "necessary" as CVR might make out, despite there being some medical evidence to suggest a relationship between DVT (which I had a couple of years back) and varicose veins.... In my case, I wonder that all that wearing of compression stockings probably prevented others (the time I got the thrombosis, I slept overnight in the front seat of a car, and didn't of course even think to wear one)
So, my advice to prospective patients is: if your vein incompetence (which they measure by ultrasound) does NOT meet the criteria for your particular insurance, don't fret. Compression stockings do genuinely "work" and, as well, might help you feel more comfortable. But getting the right ones for you may take a bit of effort on your part (the best ones for ME happened to be a pair I got from a THRIFT STORE for $2!) CVR staff aren't going to really be able to do that for you; it's TRIAL AND ERROR, the bottom line being to try to get them as tight as you can reasonably tolerate (to prevent DVT at least)
As for CVR at Howard County location: make sure all staff address patients by TITLE as well as last name. After all, it's not a Correctional Institution, and calling out "King" instead of my first name or any title in front of it - especially when I've been there several times already and I have bothered to learn the first names of the staff members and address them as such - can add to the feeling of an efficient, high turnover operation but one that is primarily about making money.
The staff at the Front Desk are super friendly, and you guys really do have a huge effect on patient experience. We are all people after all, and having these procedures is kind of UNCOMFORTABLE for several days afterwards... so it's always worth showing kindness and acknowledging this (one day, it could well be any of you in our patient shoes)
Let's all try to work towards making the Healthcare Industry in this country feel less of an INDUSTRY and more about helping patients. Patients will respond and feel happier, less ungrateful and complain less, and that's good for healthcare staff morale!
All in all, CVR does a good job, and I have no hesitation in recommending them to others
Response from Center for Vein RestorationJun 5, 2025
Thank you for your feedback. We strive to provide the best care possible to all of our patients. Because of privacy regulations, we can’t discuss any specifics about your comments on this forum. Please contact us directly if you have any further concerns at [email protected]
JU
June
Not what I Expect from a Provider
Not thrilled with my experience for a couple of reasons… Number one is inability to reach clinic directly; calls are directed to a call center. Left message 3 days ago; still no return call. Reason for call concerned prescription of leg wraps. After 5 weeks finally received leg wraps. With 1st use experienced more foot/leg swelling than without use which is why I attempted to reach clinic. Of note is the difficulty finding a place to fill prescription. Of the 3 places recommended, only one was able to fill it. Will follow up with my primary care doctor as I’ve lost confidence in the Center for Vein Restoration.
Response from Center for Vein RestorationJun 5, 2025
Thank you for sharing. Because of privacy regulations, we can’t discuss any specifics about your comments on this forum. However, we are committed to providing high quality patient care, and we take your feedback very seriously. Please contact us directly at [email protected]
CU
customer
I was confused
I was confused, thinking that I was there to have an ultrasound to check for a baker's cyst.
I was told that no cyst was found and my veins were good but that I needed a treatment for my lymphatic disorder. I did not see a doctor and had not been previously diagnosed with this condition.
Response from Center for Vein RestorationMay 12, 2025
Thank you for sharing. Because of privacy regulations, we can’t discuss any specifics about your comments on this forum. However, we are committed to providing high quality patient care, and we take your feedback very seriously. Please contact us directly at [email protected]