Cell Sooq Reviews | Read Customer Reviews of cellsooq.com

Cell SooqReviews of cellsooq.com

4.544 reviews
Wholesale
1419 W Brandon Blvd, Brandon, Florida

Call Directions Website

Cell Sooq

About Cell Sooq

We turn your old phone into fast cash — no awkward small talk required.At Cell Sooq, we specialize in turning dusty drawers full of forgotten devices into dollars. iPhones, Samsungs, tablets, watches — if it charges and chirps, we probably buy it. We’re on a mission to make tech trade-ins ridiculously easy and refreshingly fast. No shady pawn shop vibes. No sketchy buyers ghosting you. Just real money for your old stuff, straight to your bank.We offer transparent pricing, instant quotes, free shipping kits, and same-day payments. We’re not just another trade-in site — we actually care if your box gets lost in the mail. (And no, you don’t need the original box. Or your charger. Or your soul.)Thousands of happy customers trust us to recycle their tech with zero stress and maximum value. So if you're done with your old phone, tablet, or smartwatch, give it the farewell it deserves — and get paid while you're at it.Cell Sooq: Trade in. Cash out. Move on.

Cell Sooq (cellsooq.com) has 44 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: cellsooq.com
Website: cellsooq.com
Category: Wholesale
Location: Brandon, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 43% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Wholesale, Florida

Cell Sooq reviews

44 approved reviews, newest moderated first

Amy G.
Aug 27, 2025
Initially Positive
Initially, my experience with CellSooq was very positive. Over time, the communication issues and aggressive device price reductions have negatively impacted the overall experience
Response from Cell SooqAug 28, 2025
Hi Amy, We appreciate your honest feedback and are sorry to hear that your experience shifted over time. We strive to keep communication clear and consistent, and to ensure our pricing process is always fair and transparent. Device values can change during inspection if condition or functionality differs from what was submitted, but we understand how frustrating this can feel. We’d love the chance to review your specific case and make sure it was handled correctly. Please reach out to us at [email protected] so we can look into it further. Your trust is important to us, and we want to do what we can to make this right.
Report
Danny D.
Aug 25, 2025
Very quick turnaround
Very quick turnaround, didn’t expect the new offer to be as low as it was but what do I know
Response from Cell SooqAug 28, 2025
Hi Danny, Thank you for your feedback! We’re glad to hear the turnaround was quick. Regarding the revised offer — adjustments are only made if our inspection finds differences from the condition originally selected. That said, we always aim to keep our process transparent and fair, and we appreciate you giving us the chance to review your device.
Report
Tancrede
Aug 23, 2025
DO NOT BUY FROM THEM
I purchased a Samsung S24 from this seller, which was advertised as unlocked. After a year of use, I discovered I could not update the software. Samsung confirmed the phone is actually locked to Charter, meaning it was misrepresented at the time of sale. When I reached out, the seller refused to resolve the issue, citing that it was past Amazon’s 1-year return policy. While I understand the time frame, the problem only became clear once updates failed and Samsung investigated. This is not a matter of warranty — it is a matter of the product being sold under false claims. Amazon support has acknowledged the situation but cannot intervene due to the time elapsed. The seller has since stopped responding to my messages. I want to warn future buyers: verify the phone you receive is truly unlocked, as this seller has a history of similar complaints. edit: They are definitely the right company, I have screenshots to prove it.
Response from Cell SooqAug 28, 2025
Hello, We’re sorry to hear about the experience you had, but it looks like there may be some confusion. Cell Sooq is a buyback and trade-in company — we purchase devices directly from customers and pay them same-day. We do not sell phones on Amazon. It sounds like your review may have been intended for a different seller. If you’d like to verify, please double-check your Amazon order history for the seller’s name. If you ever have devices you’d like to trade in for cash, we’d be happy to assist you through our official site: cellsooq.com
Report
Renee P.
Aug 23, 2025
Worth Using
At first, I was a little wary of the company, but as soon as my phone arrived, I received my updated estimate within 10 minutes, and the payout was completed just as quickly! I will definitely use this service again!
Response from Cell SooqAug 28, 2025
Thanks for the feedback! 💙 We’re glad the process went smoothly and quickly for you.
Report
Moises Ortega V.
Aug 20, 2025
Direct payment like direct deposit no…
Direct payment like direct deposit no checks......
Response from Cell SooqAug 28, 2025
Happy to hear you had a great experience with us! Thanks for choosing Cell Sooq — we appreciate your trust.
Report
Andrew P.
Aug 20, 2025
Reasonable business..👍🏼
Reasonable business..👍🏼
Response from Cell SooqAug 28, 2025
We’re thrilled you had a smooth experience! 🚀 Our goal is always quick, fair payouts and clear communication. Thanks for working with us!
Report
Ciera S.
Aug 14, 2025
Good Service
Very understanding and the process was easy and quick. Stayed in communication with me the whole time will be doing business again shortly. Thank you!
Response from Cell SooqAug 28, 2025
Thank you! Fast service and open communication are top priorities for us — glad we delivered for you.
Report
Michael H.
Aug 7, 2025
Bait and switch scam
Bait and switch scam. I took a video and photo of my phone before sending to prove condition in case this happens. They are saying it has screen burn when it don't and some paint issues which is normal wear and tear. So they knocked $130 off. Scam. Don't trust them
Response from Cell SooqAug 20, 2025
We’re sorry you feel this way. After inspecting your device, our team noted condition differences and we sent a counteroffer. Since you declined, we returned your phone to you free of charge. We never keep a customer’s device unless they agree to the revised offer. Every phone is graded against the same transparent standards, and if there’s ever a concern, we’re happy to re-review with any proof provided. Our goal is always fairness, honesty, and making the process as smooth as possible.
Report