CellcomReviews of cellcom.com

Save your time, efforts, and money and go elsewhere!!

Worst cell company ever. Out of 25 years having a cell phone this one is the first I ever heard of to have and outage. So I'm trying to run a company without the use of my phone. But im sure I'm still paying for service! What a joke. Will be looking for a new company and never suggest cellcom to anyone

This is the worse cellphone company ever service don’t work customer service act like they on drug they got hidden fees every other month!!! Small town service nobody should ever have a contract with!!!! By far the worse cell company even prepaid like cricket and metro works way better then this service!!

Terrible company with terrible employees, I would honestly rather to throw away my pc and phone instead of using their horrible service!!!

We switched to another carrier as of August 30th, had our numbers for a 5 line family plan ported over. As of Tuesday September 3 I requested our account be closed and asked for my final bill. I was informed that they don't do that, we have to pay for 3 weeks of DEAD phones! We have been customers for many years, always on autopay. Then this is how they treat you. Their signal is garbage now, service has gone way down hill, closed tons of stores including our local one. DO NOT GO NEAR THEM WITH A 10 FOOT POLE!

Absolute worst! Don’t waste your time or $$$ with this company. Have had nothing but trouble for months. All the “troubleshooting” made no difference at all. Dozens of calls to tech support and customer service…total failure. Can’t call out half the time, phone doesn’t ring when people call. Sometimes they get our voicemail, most times they get an error message. Terrible, horrible system that DOES NOT WORK!

So only have been with them for 15-20 years. Last several months I have paid my late bill before the next bill was due. Was never an issue before. That date is always the 27th. Today, they shut off my phone without warning. They CLAIM they sent a text. Well they do EVERY month saying 'to avoid disruption of services please pay by the due date"...which I always did but today 4 days earlier they decided to just shut me off without warning. While I am working and need my phone. My contract is up in September. I'll give my $120 a month to someone else.

Horrible company try to milk you for every cent you have. I asked to cancel my services after I had already paid off my phone and watch but still being charged as if I hadn't. I'm now being forced to keep their Horrible service because they're now saying they changed their policy meaning you have to keep their poor service until the end of the billing cycle instead of them prorating my money back. Never again.