João S.
0 Customer Service and no Tracking
I've ordered an overcoat, a quite expensive one, and I've been told i'd get an email in a few days with the tracking to follow the shipping. It's been 2 weeks without both the email with the tracking or an answer to my emails. I've emailed them asking what's going on and so far I've been ignored. Keep in mind that their page presents some significant flaws, which I've only began noticing after this scam: - The english is poor for a supposedly US and UK based store. - Absense of hyperlinks in their Help page and so on. - They state there's a My Account panel etc, but you can't find any way to register an account or login in the website. - No telephone number. The fact that also many if not all these 5 stars reviews are forged by them also shows that they are not to be trusted, and since I've yet to receive any update on my order until then I feel scammed. There's also people saying here the quality of the products are bad and are not in accordance with the price asked. I have yet to see that if I even end up receiving the product. If after reading this you still want to try to order from them, don't make the same mistake that I did by using the credit card. Use PayPal because supposedly they support it and if there's any problem with your order PayPal can at least give your money back easily. If through the order checkout you don't get the PayPal option, better not pay then. I still have the order confirmation with everything described but I doubt I'll be able to get my money back since they don't reply to the emails and i've paid directly from the card. Last but not least, apparently this Celebsclothing is just another front of fjackets.com.


