Chris
Scam company
Scam company. Bought a lifetime key and it started working. They ignored my emails after I called them out on it. Do not purchase from this company.

At CDKeys.io, we provide you with Reliable & Premium Software at the lowest prices. All our KEYS are 100% and we often sell them 30-70% Cheaper than normal price. If you have doubts you can check the key beforehand on the official Microsoft website before installation. As a PayPal Merchant, your money is protected if any problems arise and we offer Lifetime Refunds & warranty if any problems arise(very unlikely)
Cdkeys.io (cdkeys.io) has 66 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingInternet & Software · Las Vegas, Nevada
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Internet & Software · Las Vegas, Nevada
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Internet & Software · Las Vegas, Nevada
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Internet & Software · Las Vegas, Nevada
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Showing 7 reviews with 1 star · Clear filters
Chris
Scam company. Bought a lifetime key and it started working. They ignored my emails after I called them out on it. Do not purchase from this company.
FMatt
I purchased a lifetime license for Microsoft Office 365 Pro Plus from CDKeys.io in June 2023, which was supposed to be "For 5 Devices, Lifetime PC / MAC". I installed it on one Windows PC. About a month ago, out of the blue, I received notification from Microsoft stating that my Microsoft account (an Email address and password provided by CDKeys.io to sign into Microsoft) was inactivated, and that I needed to contact the vendor to renew the license. Since then, I have made attempts to reach CDKeys.io through Live chat support and Email correspondence. I received some responses initially from their customer service via Email: - they tried to convince me that Office 365 was different from Microsoft Office 365; - they told me that my license was not a lifetime license (in which case they used false marketing to sell license keys!); - they would "upgrade" me to Office 2021. When I refuted their first two claims with facts and told them Office 2021 was not an upgrade to Office 365, they have not responded to my requests for a resolution, i.e., a full refund OR an active Microsoft account info that can be used to activate Office again OR at least an Office Pro 2024 license key. I am still hoping to hear from CDKeys.io with a satisfactory resolution. PS: I noticed that another customer submitted a similar Trustpilot review a few days ago for their purchase made in 2024, meaning I am not the only one impacted by this issue. So be aware of what you are potentially buying from this vendor/website!! Update after reading Cdkeys.io reply: 1) The Cdkeys.io reply doesn't include a way to contact their customer service ("Please contact our customer support team at , and they will assist you as soon as possible.") I have been trying to get a resolution via Email and Chat, in any case. 2) Cdkeys.io reply states there is some misunderstanding about what I purchased. There isn't. A simple Google search will show that Office 365 was always a subscription-based service that started in 2011, later rebranded as Microsoft 365 in 2020. How they chose to and could sell it as a "lifetime license" for $16, I don't know. But they marketed it (falsely, it would seem now) as "Microsoft Office 365 Professional Plus For 5 Devices, Lifetime PC / MAC" (copied straight from Cdkeys.io Order acknowledgment Email). I didn't expect any Microsoft 365 Family personal subscription services, rather just for Office 365 apps to remain active under the Microsoft account information provided by Cdkeys.io and updated as and when Office 365 product updates were available. If not, I could have already purchased the standalone Office Pro 2021 that was available in 2023 when I purchased this product. 3) Cdkeys.io reply states that the license is still active. I don't know their basis for such a claim. I have already sent screenshots from my Office apps that show it has been deactivated. Attempt to reactivate the license using the license/Email account info provided in 2023 by Cdkeys.io on Microsoft's website gives me an error stating no account can be found with that Email address. If the Office 365 license is still active, I'd like Cdkeys.io to provide this license/account information to me by Email when I get in touch with them again.
Response from Cdkeys.ioMay 10, 2026
Hello, We sincerely apologize for the inconvenience you experienced. Please contact our customer support team at , and they will assist you as soon as possible. We believe there may be some misunderstanding regarding the product purchased. The license you purchased was an “Office 365 Pro Plus” license priced at $16, not a Microsoft 365 Family subscription license. These are different products with different licensing models and features. Here are the main differences: * Office 365 Pro Plus is primarily a productivity software package that provides access to Microsoft Office desktop applications such as Word, Excel, PowerPoint, Outlook, and others. Licenses sold by third-party vendors are volume-license activation methods and may not include personal subscription benefits. * Microsoft 365 Family is a consumer subscription service It usually costs around $120 per year and includes: * Support for up to 6 users; * 1 TB of OneDrive cloud storage per user; * Ongoing updates and new features; * Microsoft Defender and additional family/security features; * Official Microsoft account ownership and subscription management. Microsoft 365 Family is subscription-based and not sold as a lifetime license. In contrast, lower-cost “Office 365 Pro Plus” offers found on third-party marketplaces are generally not equivalent to Microsoft 365 Family subscriptions. Additionally, Microsoft discontinued or restricted many legacy Office 365 Pro Plus activation methods in 2024, which may affect older third-party licenses. And by the way from our system the license still shows as active, As part of our effort to assist you, our support team offered an Office 2021 license as an alternative replacement solution. We appreciate your understanding and want to clarify that the product purchased was not a Microsoft 365 Family subscription license. Thank you.
Tom S.
Request for License Resolution Issue Summary In 2024, I purchased a lifetime license for Microsoft 365 from CDKeys.io with the understanding that this would provide ongoing access to the Office platform (Excel, Word, PowerPoint, and related applications). Recently, I received a notification from Microsoft stating that my account will expire in ten days and that I need to contact the vendor to renew the license. Attempts to Resolve I have made multiple good-faith attempts to reach CDKeys.io through all available channels: Website contact form Live chat support Email correspondence Phone calls to listed numbers Unfortunately, I have not received any response through any of these channels. Request for Resolution I am reaching out in hopes of resolving this matter professionally and promptly. As a customer who purchased a lifetime license in good faith, I respectfully request one of the following: Honor the lifetime license agreement by providing the necessary renewal key or resolving the issue with Microsoft to restore my access Provide a clear explanation if there have been changes to the service terms or business operations Issue a refund if the company is unable to fulfill the lifetime license commitment Path Forward I believe CDKeys.io has built its reputation on customer service and honoring commitments. I am hopeful this matter can be resolved quickly and amicably. I remain open to communication and would appreciate a response within the next few business days so we can address this before my access expires. If CDKeys.io is experiencing operational challenges, I would appreciate transparency about the situation so customers can make informed decisions. I look forward to hearing from you and finding a mutually satisfactory resolution.
Taylor
Scam! Paid $149 for quick books 2024 Mac desktop. They provided a link to download the software along with a license number. The license number was invalid. I called quicken. Quicken CS told me this was a fictitious license number and that they don’t do business with this company. I called the phone number on their website which was disconnected. Scam! PayPal refunded my transaction,
Response from Cdkeys.ioAug 5, 2025
Hi Dear, We’re sorry to see your review and would like to clarify a few key points: You purchased a valid QuickBooks 2024 Mac license, which was delivered immediately along with a download link. At no point did you reach out to us before opening a PayPal dispute. As the original license provider, we could have helped you directly and quickly resolved any activation confusion. Despite not being contacted first, we still provided proof that the license was working — including a screenshot showing the software successfully activated using the same key. We also went ahead and issued you a full refund to avoid further issues. After your refund, the license was automatically deactivated, as is standard procedure. We later received a system notification that you attempted to use the refunded license key again, which is not allowed once a refund has been processed. We always provide genuine licenses and reliable support. If you had contacted us before opening a dispute, this could have been cleared up right away. Thank you, Kind Regards, CDkeys.io
ML
Company sells Microsoft Office products where they own the product license and sell you a seat on the license. In my case, I purchased the lifetime Microsoft Office 365 Professional Plus For 5 Devices and I immediately setup the account only to realize, I didn't actually own the license and my data could disappear overnight. They said I coudl change the password and setup dual authentication but that doesn't change the fact that my relationship is controlled and managed by someone other than Microsoft. I also believe it is a violation of Microsoft's terms and conditions. I immediately requested a refund, which they granted a partial refund initially. They tried to hold some back as a license reset fee until I pushed back because as soon as I setup the account and realized that it wasn't a legitimate account ownership, I asked for a refund. Unfortunately, a questionable purchase was made on the card used to make this purchase which was a brand new number issued and has only been used to make this purchase. Proof of purchase was provided to Trustpilot to make this a verified purchase. Business will harrass you and make unwarranted threats which is outside of a professional business. Buyer beware!
Response from Cdkeys.ioDec 26, 2023
Hello Dear, First i don't know if you purchased from us But let's say that's true, you already said we have sent you the refund that, we have 4 payment methods 1- paypal 2 - stripe you can pay with your card like Visa 3- apple pay 4- google pay, you pay with a credit card so you pay via stripe, you have said your card has been used by a company called Mobily in Saudi Arabia, that means your card got cloned, you use the card on a physical store and the worker copy your card and sell it on the black market that's the only explanation, stop blaming another website for your stupidity, You pay via stripe and this company has more than 8000 employees and it's the large payment processor on the world, every big brand on the internet use it to accept the payment online, delete the review and contact your credit card company and ask for more details about the one who uses your card and contact the police for more info, if you keep puching this false claims I will call my lawyer and get your information from trustpilot and take legal action, am not holding back on this false accusations. Update: You already have our company Info, ask your bank about the IP address and the transaction details, the bank has everything and reports it to the police instead of harassing legit websites, stop blaming others and take full responsibility for your actions. Update 2: You never back purchase from our website, I did all the research needed but I did not find your order, The Trustpilot team said would find the order information on the dashboard, but I found non, but don't worry since this is a serious accusation our legal team will take care of it. Bye
Mer R.
I purchased a Windows 10 Home activation key for $15. It did not work. I got scammed. DO NOT PURCHASE FROM HERE.
Response from Cdkeys.ioOct 21, 2023
Hello Dear Our team called you and they found out that you have Windows 10 Pro, not home, there is no way to activate Windows 10 Pro with a home key, we have sent you an email to exchange the license for you please reply to the email so we can change the license. Kind Regards
abcd
I am giving one star because there is no below than that. If I would have choice then I would have given negative stars as well. This is a fraud. My mother purchase Office 365 for our wedding picture storage without asking me and gave access to our photographer. Photographer did his job by posting everything on OneDrive purchased by cdkeys.io. Now after 17 days, Onedrive is giving me "Access Denier :This page has been blocked as it violates the Acceptable Use Policy located in the Terms of Use. If you believe this is a mistake, please contact our Support team using M365 Admin Center for further assistance." ERROR I have reached out to Microsoft and they said since we bought it from third party then cdkeys.io is the admin of the onedrive and they can give us access. When I reached out to Cdkeys.io they told me that I violated some terms and condition therefore this account is locked. I told them to check every single picture in Onedrive and give me one picture which violated the terms. But in reply they told me to go to microsoft. I mean like what the hell? You just tell me that I might have violated some terms but just check and tell me which one I violated? and they dont have answer for that. One the top, I got information from Microsoft about how this might be resolve but this people just does not want to help at all. I told an agent to follow the steps or just me admin permission but he is like 'NO'. This is ridiculous if you can not help customer with their problem then STOP YOUR BUSINESS I mean if you are giving lifetime storage and I am paying for that then what is this BS? Wedding happens once in lifetime and they cant even retrieve the images. Even thought after this I went back to Microsoft and they provide me steps to retrieve images but this people does not want to do S***. They will keep on crying about loosing 50k dollars for OneDrive and doing fraud for this. This is just endless loop where cdkeys.io will tell you to go to Microsoft and Microsoft will tell you to go to cdkeys. Cdkeys does not want to take responsibility since we paid to them so its their duty to fix the problem and get me my pictures back. SO PLEASE DO NOT BUY ANY PRODUCT FROM HERE.
Response from Cdkeys.ioAug 29, 2023
Hello Dear, I don't see your order in the database, But I think you are made a mistake we don't sell onedrive storage at all we sell Office 365, and the onedrive is for Office 365 use only, if you break the Terms of Service your account will get deteriorated we don't control that at all and even when contacting Microsoft the chance of getting the onedrive back is 5% if you already contact the support then the support agent will tell you about the case and if Microsoft agrees to activate the account again, and if you really purchase from our website on the License section there is a big note saying be careful when using the onedrive and don't break the rules if you do that your account will be suspended via Microsoft and we have no control over it and always keep a backup that what you will receive on email if you really purchase from us. I totally understand you but we usually provide a new account to our customers, we lose a lot in this process but our job is to keep all the customers satisfied with the Service provided. By the way, it doesn’t matter if you use onedrive or any other storage Services, if you break the terms your account will get blocked regardless of the platform used to storred your data. I hope you understand this problem that you explain in the review is totally not our fault and we have no control over it, we sell the License only and our job is to offer a working license and provide future support if any problem happens with the license, I hope you understand we have limited access when the problem is not about the license and 99% of the support Request is about deferente problems that has nothing to do with the license that the customer purchase but we still provide support via chat and and even remote fix the problem for free even tho the problem has nothing to do with the license that the customer purchase. Kind Regards