CDI TechnologiesReviews of cditechnologies.com

We had been in contact about getting licensing and protections set-up on our school`s devices for months. The process was started in March/April of 2018; we were not fully set-up with licensing and protections until February/March of 2019! Why! Because we were not informed 2x that our sales rep had changed! All the dealings I had with our 2nd sales rep were great, productive and helpful, and then between when we licensed and GoGuardian was added another new sales person. This was beyond poor! Bad communication and I can't help but wonder if this is why you lost 2 staff members during that time frame.

What a joke this company is. Never ever buy from this company. Very poor customer service, shipped a garbage junked out desktop that’s was not even close to what I ordered. No response from them. They are a bunch of scammers. Do not buy from them. Products are junk company is junk customer services is junk. They should be put in jail. What a waste of my life dealing with these loser. I will be reporting them to BBB. Hate being scammed.

Unless you are prepared to be deceived and robbed: Don’t buy from these people! The sales people are very good. They make the company sound very trustworthy and reliable. At first they delayed the order for approximately 10 days. The customer service/sales representative said he delayed it because he “didn’t like the quality of what they were sending me and he had ordered it to be replaced for another unit that was in better condition given that this was their first sale to our company.” That was an immediate red-flag for me since I would expect that EVERY unit they sell me is in great condition and not just the “paid sample” unit. However, I decided to give them a chance. BIG MISTAKE. I had requested computers that looked “As New” and that had been throughly tested since my plan was to resell them after conditioning for top performance. . When the paid sample laptop computer arrived it was an incredible disappointment: deep dents and scratches all over. I immediately photographed and made the customer service/sales representative aware of this. His reply was that I was being “too picky.” That they sold “used computers like this all the time and that their customers never had a problem with the esthetics. I was about to return it, but after doing some research on eBay I figured I could still resell it if I replaced the outer covers. However, just in case I decided to run the default Dell scan available at the Dell support website. It turns out that the one of the 2 hard drives was also bad. It was reporting S.M.A.R.T. errors. This was the second red flag since this is the first thing any decent technician would test. Well, to keep a long story short, despite having paid extra for their extended warranty when I purchased it, I have still not been able to get the problem solved. This has been going on since October 2018. To this date (late January 2019) I have yet to receive the promised refund or hard drive replacement. It’s been a nightmare. I strongly, very emphatically advise you NOT TO BUY from this company. I will update this if and when there is any final resolution. You have been warned.

All items are overpriced by almost 50%. "Refurbished" means we are selling really used and patched together computers and sell/lease them for way over retail price. Often the power adapters that are shipped with computers are wrong or don't belong with that model. Although I've had better communication with my current sales rep the previous sales rep was unresponsive and didn't like that fact that I continuously proved that items are overpriced. The Canadian border is a logistics nightmare. If I send computers back for warranty replacement it might take months to get them back. The only reason I still deal with CDI is because I have what is left of a 4 year lease. I don't even consider them for future leases or purchases. You'll pay twice as much and get half the value.

I have never had a bad experience with the personel or the equipment that I purchased. Always a good deal and friendly people

The epitome of apathy. They never follow up on anything and try to just do the bare minimum.

I placed an order for a server with Gurdeep Kohli and it took 22 days to get it delivered. Totally unacceptable and will never order from CDI again.

poor quality and customer service