A K.
Bad Customer Service
Never send shipping notifications until you beg for them. Quality of laptops purchased is not like new. Repair center takes a month to perform repairs I can accomplish in 5 minutes.

CDI recognizes the complexity and growing challenges faced by educators. We provide classroom-ready ecosystems and support proven best-in-class technologies that connect students to others and develop the skills to face the future with confidence.We champion educators who inspire students, celebrating their successes, because their efforts make possible a world that is more peaceful, sustainable and productive.CDI stands for Connect, Deploy, Inspire.
CDI Technologies (cditechnologies.com) has 548 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Computers & Phones · Chicago, Illinois
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Computers & Phones · Chicago, Illinois
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Computers & Phones · Chicago, Illinois
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Showing 17 reviews with 2 stars · Clear filters
A K.
Never send shipping notifications until you beg for them. Quality of laptops purchased is not like new. Repair center takes a month to perform repairs I can accomplish in 5 minutes.
EagleTech Computer Service, LLC, O.
Unfortunately I can't give CDI a great review. Products don't measure up to my expectations. Service is ok, but products are lacking.
Leo F.
Ordered refurbished laptop from Staples. It came from CDI. First order was delivered to the wrong address. Second order was dell vered. Laptop had 1366x768 screen resolution...the one I ordered said 1700x900 resolution. Also, there was a hotspot on the screen. I contacted CDI and was asked how I wanted to proceed, I emailed back and told them that I wanted to exchange it for another one with the 1600x900 screen. I never heard back from them. Today the laptop is going bavk to Staples.
CORTECH COMPUTER SOLUTIONS, O.
I have dealt with CDI for over 10 years and have had great service from my Sales Rep James. he is always polite and great to deal with. however the quality control or lack there of is terrible and has been that way for some time now. I do not know what is going on but I cannot work with them for this reason. I have had many orders returned for problems that should have been caught before the product leaves the building.
ACO Services I.
Sales is friendly and prompt...it all falls apart from there...over and over and over again.
Principal, Sacred Heart Apostolic S.
It took about a month for us to receive our order of five chromebooks. It was hard to get an answer from the salesperson about what was happening or when we could expect to receive the products.
CCD INC. S.
Delivery time is too long and even some cases they are not sure. Sometimes, they sell expensive items than local market, NOT sure who does the pricing for them. Looks like cannot manage their resources. System preparation and packaging are really good.
Ryan Halbgewachs, Otv Technologies L.
Generally the amount of emails with cumbersome excel sheets to go over and need to email if products available plus long shipping times make it very hard to use CDI regular.