Bruce Hammon D.
DOWNHILL TREND IN SERVICE
1. Did not receive order. I have been waiting thinking it was caught up in the the Holidays mail debacle; 2. Have not received discount Credits as promised over the past orders; and, 3. Your communication after the order is placed is horrific! No acceptance or delivery tracking so customer is in the dark about order status. Therefore: I’m looking for a new CBD purveyor because your service has really gone Downhill. That is to say, in the current parlance, your service really sucks!
Response from CBD.marketJan 9, 2024
Hi Bruce, We sincerely apologize for the inconvenience you've experienced. Your concerns are important to us, and we regret that our service has not met your expectations. Regarding your order, it was delivered on December 20, 2023, according to the tracking information. As for the discount credits you mentioned, we would appreciate it if you could reach out to us directly with more details about this issue. Your feedback is crucial in this process, and we hope to have the opportunity to regain your trust. Best, CBD.market team