Cayad Auto TransportReviews of cayadservices.com

Fast friendly service

Easy pick up and deliver. And arrived earlier than expected.

It was a great experience. Excellent company. Julio F. Assisted me from the beginning until I received the vehicle. Communication was excellent, I was always notified of the status and location of my vehicle. I would recommend it to anyone looking to transport a vehicle, this company is safe, professional and the carriers they work with are as great as them.

Muy buen servicio y seguro los recomiendo

Great job and great I'm happy w your service. Recommended...

Me gusto y estoy satisfecho del servicio.

The first driver was rude

I was not satisfied with the service when I shipped my truck; the staff—specifically those providing service information, the broker, and the drivers—lacked proper coordination. I inquired about the cost per pound for items placed inside the vehicle and asked how that weight would be verified. I requested an approximate cost based on the weight, and I was even told that the final price would be adjusted accordingly. However, they failed to do so. I had initially anticipated carrying more items in the vehicle than I actually did—ultimately, there was less cargo—yet the order was processed with the higher weight figure. When I asked the driver about this discrepancy, he simply told me to speak with the broker; similarly, at the time of delivery, I was once again told to address the matter with the broker. In the end, they simply charged me a higher fee based on an incorrect weight—one that was actually lower than what they billed. Furthermore, they had previously stated that the first 100 pounds were included in the service and would not incur any extra charges; instead, they simply charged whatever amount they pleased. Plus I ask to the broker about weight and he never answer and let me claro the information.