Wolverine World Wide, Inc.Reviews of catfootwear.com

I emailed customer service regarding an order I thought I hadn’t gotten any updates on. The rep emailed me back within an hour stating that my order had been delivered that morning and that the updates may have gone to my junk email. She was correct. It was entirely my fault for not checking my junk mail and when I got home, my package was on my doorstep. She was polite and very prompt with her response. My order was well packaged and in good condition. I will definitely be ordering from them again.

I used my Merrell Siren Sport GTX shoes for walking the dog in fields twice a day but after just over a year, they started letting in the wet. I contacted Merrell and after a couple of emails back & to, they sent me a new identical pair although they were just over the guaranteed period. So I am hoping this 2nd pair be as comfy and will last longer than the first pair - other people have said theirs did . I was very satisfied with the customer service/goodwill - I didn't expect them to be completely replaced.

The customer service from cat footwear is second to none. My problem was sorted out in record time , thanks to John Culley.