Dignity Memorial Funeral HomesReviews of catawbamemorialpark.com

Run for the hills. I'm a Texas licensed funeral director and embalmer since 1997. My family entrusted me with the handling of my mother's funeral service. I chose a funeral home that I was very familiar with and proud of. However, the services were unthinkable. After my mother died(first call) it took over two hours for a staff member to pick up her remains. During the funeral arrangements, the funeral director violated two Texas Funeral Service laws. My mother was three hours late for her own scheduled funeral service. The staff members arrived at the funeral service making up several unbelievable excuses. I later met with the funeral home manager who was unprofessional and witty. She used deceitful tactics in order to get my signature on a contract that the intial funeral director failed to provide. I voiced my concerns with an upper manager. He expressed that he wanted to resolve the botched funeral service in an expeditiously manner. I met with the funeral home manager again thinking that the issue was being resolved. After thirty days have passed, no luck whatsoever. No one with the company will return my phone calls or emails to give me an update on an agreed refund.

My parents pre paid and purchased a plot in Indiana. The local Dignity provider will not allow a private transport of a body per the legal department due to possible temperature changes but it is OK to on a airport cargo hold for over a day as the area has no direct flights. I am taking the policy elsewhere.

greedy sales people and directors. There is one tall old skinny blonde female director and a clean cut muscular mid thirties male director that work there. They act holier than thou and very rude and disrespectful in front of others during the services I swear they are Satans son and daughter straight out of HE LL. They only want to get the body in the ground and collect their commissions I overheard them say "we will throw the casket in the back of our 4x4 pickup bed to get it to the hole if we have to!"

I had the burial plan with the casket and decided I wanted to downsize to cremation. They have ignored me or said they would get back with me. Once they told me my guy quit, so I went back and forth with Arlene "something". It's been 7 months I've been making payments that are much higher than they would be had they lowered the pIan. I also have the transport packaged paid for and after a couple months they started charging me again. Once I finally did get to talk to Arlene she said she would call me back with an explanation. That was the last I heard from her. Nothing!!! They are inconsiderate thieves and should not be trusted. If you do go the free lunch seminar have the lunch and go, or better yet don't waste your time. AVOID THEM AT ALL COST!!!!!

I would give it a negative if you had one. Terrible pricing since they bought out the location in Oal creek, wi. I had 12 pet graves and the price went up 400% to dig the grave site. you know its only a 18" plot. the serivce fee just to write the paper was an extra $125.00. What the hell it wrong with you people!!!!!!!!!!!!!!!!!!!

Very disappointed with the pricing they take advantage of your emotional distress. To sale you all types of things, you will end up paying more then what your supposed to. They act as if they care for you lost. But in reality they just care to make extra money. John is very rude and unprofessional when asked to give me. The corporation number, he refused. I do not recommend this place to anyone. They have 0 security for your love one's and Graves Get vandalized. Very frequently. Located in west palm beach county Florida

The most incompetent people ever. They are so proud of their new online service and it doesn't work at all. You can't add payment sources and the balance/payment information does not update. The customer service department is very evasive and will quickly try to pass you to the funeral home or trust department that have nothing to do with the issue. Their system has a very nice way of telling you that you are declined while they remove money from your bank account and tell you that they don't have it. The customer service managers are very nonchalant and admitted that these errors happen "all" time. They are extremely unprofessional, unbothered and unappreciative of your business. Please consider purchasing services through a funeral home that does not use their services.

We first purchased a plot in 1986 for my youngest brother, later for my other brother in 2000. Later in 2002 for my Father, last 2005 for my Mother. When I traveled to the cemetery to see the graves, and order the markers. (THEY COULD NOT FIND EITHER MY MOTHER NOR MY FATHERS PLOTS). When I went to the office to check they had a real hard time finding them. It took around 45 minutes. When they said they found them, the plots seemed different than what I remembered from the funeral. My Fathers funeral was under a tree near the Veterans area, which he is a Vet. My Mothers was many yards down, I remember because my friend that was with me commented on the distance. When they did find them they were side by side. I called recently to check on my Brothers plot it was covered with mud and mulch, and Fathers Veteran's marker and again they could not locate my Father's name. I was just there a month ago, I have two different business cards from two of the employee's I spoke with that day, and handed them the paperwork for the Vet's. marker. Now they can't find a record of him again. They sure remember the Thousands of dollars it takes to put them there. Everything for my parents was prepaid, markers, plots, vaults, and all. There should be no problems locating them or their plots. Unless you don't have them? It is a disgrace anyone should have to go through this. I conveyed my disapproval at their way of business and the misplacement of bodies. Now I am wondering if my parent's are really there at all. It is so strange that they have lost or misplaced their records twice in less than 4 months. I would avoid Catawba Memorial Park, Funerals and Cremations. It is now 2018 and My father still does not have his Vetran's Marker, they lost the paper work so they should fix the Problem. Liar's and Thieves, Avoid them is possible.