Dignity Memorial Funeral HomesReviews of catawbamemorialpark.com

My mother passed unexpectedly in 2017 from pancreatic cancer. She was very young but her entire life she looked out for others. She had tried to arrange her own funeral when she realized she was terminal. In our hometown there had been a reputable funeral home but this evil company bought it. Mom had made the mistake of arranging the collection of her body with them. Her ONLY wish was to be cremated within 24 hours of her death. That was the only thing she asked my brother and I to ensure. But this company made sure it didn't happen. When she died they took her but were hours late meaning my poor mom's body was in rigor by the time they showed up. I deal with skeletons all the time, but when it's someone you love that's painful. They couldn't even be asked to meet with us the next day and despite the contract they were keeping her body. They demanded we pay for their funeral package despite our plan to have her memorial at a family church so that the rest of her family could pay their respects. They wanted us to pay tens of thousands of dollars well in excess of what mom had agreed to and they threatened to dump her body if we didn't pay. (And yes, that is illegal. Didn't stop them.) My brother had right of attorney in regards to my mom's body so while I was involved, the point was that if I could not get there his signature was all that would be needed. He made it clear that they were in violation of the contract. Mom had asked for her cremains to be placed in a pine box and my brother wanted to make it himself so hours later as we were picking out wood and hinges and so forth these ghouls called me and said that they wanted me to sign paperwork without my brother's knowledge. I played dumb and handed the phone to my brother. Even if they had procured my signature the previous agreements would have nullified it and I was furious that these ghouls were trying to drive my family apart. My brother of course refused to comply with their demands because they were breaking contracts and demanding tens of thousands of dollars. They were also refusing to release mom's body to us so we couldn't even go to a reputable funeral service. Again, that's also illegal. This company broke multiple laws, extorted money, and behaved absolutely ghoulishly. They tried to bully us, they called me by an incorrect title intentionally to insult me, they tried to contact both me and my brother separately in order to turn us against one another, and they made continual threats regarding what they were going to do with mom's body. My brother finally found a way to pay them their exorbitant fee despite the fact that they did not provide the services they were contractually obligated to fulfil and we were given cremains that I hope to God were actually my mother. These ghouls are evil. Pure evil. Do not use them. You'll be better off digging a hole yourself. Again, don't do that because that is also illegal, but do not do not DO NOT use this awful "service." Again, they mishandled my mom's remains, they tried to pit my brother and I against each other, they extorted thousands of dollars that we really couldn't spare, and they delayed the cremation. The ONE thing my mom asked for they screwed up intentionally. Death is hard but unless you hate your relative and yourself and are okay with being involved in multiple illegal actions and want to see contracts torn up for fun and giggles do not use this company. I will continue to write these bad reviews for them because my beloved mom's memorial was completely wrecked due to these evil money grubbing ghouls.

Went Mothers Day weekend. Grass not cut, garbage everywhere that people in the area throw over the fence. Tree branches down broken fence someone crashed into . It was so upsetting. IThe cemetery looked like a junk yard. Before Dignity Oakland Memorial Lanes Cemetery was always well kept. Not any more.

Please do not use this company. They are rude and aggressive. Can you imagine being yelled at by an employee when you are dealing with a loved ones death? Nasty sarcastic staff. I contacted the corporate office several times to report the incident and no one returned my call, When a company simply does not care about these things it becomes about the company not the person who made the mistake.

Dignity Memorial purchased several well know funeral homes here in Tampa. Our friend passed away - prepaid funeral (cremation)!. We went to the funeral home here and were assured everything was in order. The will was copied and sent to their legal department for review. Then it went downhill - corporate legal department said NOTHING could be done since there is a niece - nobody knows her full name, just her first name! We were told to use several websites to locate the niece - she has a common first name! Without the niece permission for cremation nothing will be done. The niece isn't even mentioned in the will!!!!! Bottom line -STAY AWAY FROM DIGNITY MEMORIAL AND ANY FUNERAL HOME THEY OWN!!!!

Disgusting, money hungry, over sell, upgrade ridiculous pricing. DO NOT GO HERE, THEY ARE ONLY CONCERNED ABOUT MONEY! A extremely difficult time for my family was turned into an awful experience. They were 4 times the price of other homes after we looked into their pricing but by then, what can you do. The manager justified the 30% increase for “cost of living”. What a terrible, money hungry business.

Greedy Money Hungry jerks! This heartless corporation will take advantage of your pain and distress and ripped you off as much as they can. My dad passed unexpectedly and we used their services in San Bernardino Ca. They sold us a bunch of worthless things that we didn't need, but they told us that they came in the package. ($17,300) We agreed to have the flowers red and white. The day of the service we notice That the flowers where the wrong color and half of the flowers wilted. They also agreed to provide coffee and they only gave us one pot of coffee and it wasn't enough for even half of the guests... When I contacted the funeral home I left several messages for that director and or manager to call me but they never called me back. Do not let those vultures take advantage of you. Use your church for services and buy the casket on line, I wish I had....

Classic bait and switch by these despicable salesmen and women. They should be ashamed of themselves, poor excuses for human beings. We have two memorial units currently in use and I get a call from David Barlow indicating I need to come in and sign some papers and therefore need to come in. Some story about how they are going digital and official documents need to be reviewed and signed, this was an absolute lie!!!! I come in during the holiday break while on my lunch break and they give me a sales pitch, there were no documents to sign... pathetic! I would stay clear from this place, total scam artists.

If I could give a no star that’s what it would be. My father passed away unexpectedly December 2nd 2019. He had made arrangements with these clowns to bury him he paid for years so according to our receipts he didn’t owe what they said anyway as many times as he had been up there they never recognized he would need an oversized casket until he died which also requires a different size vault which of course means more money which is all these vultures were worried about they were so unorganized did not bury my dad with dignity at all. To have to go through something so traumatic as losing a parent and then on top of that deal with such inexperienced characters was so excruciatingly painful to say the least. This business should be shut down because of how they handle the deceased and their lack of having a heart for the bereaved. I wouldn’t recommend them to anyway so hurt and disappointed with there services and Billie don’t bother to send me an apology or any explanation because I don’t want to hear you y’all should know better and know how to treat people when handling a funeral but y’all don’t and did I mention they didn’t even come to pick the family up we had to drive ourselves to the funeral home.