Dignity Memorial Funeral HomesReviews of catawbamemorialpark.com

My mother was flown from MN where we had a small viewing she looked amazing, when we had the services at Shadow Mountain in phx,AZ they had not done any touch ups with her makeup her hair was flat, they did not raise the casket for viewing purposes, appears they did nothing except store her, and wheel her out the day of the service ,and the packing paper was not removed from her legs, they also got into the memory box(private items family placed In) and removed some items! Special instructions were given for her bracelet to be placed on her right arm it was not, her hands were moved from the original pose so that her bruise was showing, Rachel was amazing, but Jen should not be in this business! When the pallbearers were carrying my mother she was loud like a staff sargent,"left hand over right ect" everyone commented about how unprofessional she was. She also said at the grave when passing out flowers you have 3 minutes left, we paid 175 extra for the time, and also we had to have all the guest in attendance carry the flower arrangement to the grave site. Let me add we have used this mortuary for all our family, but have decided we will not use them anymore!

I made a surprise visit to Florida to pay my respects to my parents who are buried in Jupiter. We pay for flowers to be placed every 3 months... during 2020/2021, we received one photo that this was actually done. I was appalled at the condition of the “Garden of Valor” not to mention that there were no flowers present and there should have been. When I questioned where they were, I was advised that perhaps they were stolen but that the manager “really didn’t know” he’d have to get back to me... He never did. Being from out of state, this distresses me...

Very poor customer service from Little Bethel cemetery office personal at Dallas,Texas site. Tried to get some information about our gravesite at that cemetery and pretty much received unfriendly and inadequate answers. Yes we believe they are only interested in selling plots to customers and making as much profit as they can. They show no empathy or sympathy. It feels like they are there only as a business to get as much money as they can from grieving people which is really very sad and disappointing. This is a dignity memorial Funeral home property. Customers please do your research and check out other funeral home options if possible.

I understand we are going through a pandemic i do. With that said we have been waiting on my grandmothers earn for a month and this was a prepaid plan. Also the funeral home split my bill in half to get commition off our bill twice. Then when you go to pay no balance on your bill and the online portal is worthless. You cant even see your bill there either. I will never use this company ever again

WARNING! Blake-Doyle Funeral Home in Collingswood NJ is no longer operated by Mr. Doyle, the lector at St. John’s Church, whom we all loved. Bought by nationally disrespected chain, Dignity Memorial, the subject of numerous nationally televised stories including CBS News for price-gouging, failures to disclose, and deceptive practices. The funeral director, Tara Iannacone is a profiteering LIAR who will abuse and disgrace your loved one to pad your bill. Two ill-mannered people, a man and a woman, dressed in jeans and hoodies (not dark suits) removed my mother from our home in a bag, banging my tiny 85lb mom on the cement step and then transporting her in an unmarked hatchback car. After charging me more than double the normal rate for a transport and cremation, amoral lying Tara Iannacone over the next THREE WEEKS told me the crematorium was backed up (LIE), that she had contacted Holy Sepulcher Cemetery several times (LIE) and that the Holy Sepulcher urn my mother wanted was unavailable in all colors and backordered until November 2 (mom died October 8). (LIE) She took $495 from me for the Holy Sepulcher urn and told me that she had arranged with Holy Sepulcher to have the urn shipped from Holy Sepulcher to Blake-Doyle when it arrived. (LIE) Each time you call, the evil Dorothy or dishonest Tammy Rhue Ingram (who may have been the inappropriately-dressed and RUDE woman that picked up my mom) give you the run around. Tara just left, is out today, is unavailable – all manner of delay. I finally called Holy Sepulcher Cemetery myself. The only director, Joseph Pirello, confirmed unequivocally that he was NEVER contacted by lying Tara Iannacone or anyone else at Blake-Doyle, that he had plenty of urns, and that there is no delay at any crematoriums. After contacting the police, I called Blake-Doyle whom I had paid in full including the illusive urn over 3 weeks earlier to pick up my mom’s ashes. Arriving 30 minutes later the evil Dorothy won’t give her to me. After 3 threats to call the police she sends out no-conscience manager Robert Gauvin who similarly refuses to give me my mother’s ashes until I threaten him 3 more times. Cowardly, he sends evil Dorothy back with the ashes. It’s no surprise that this criminal operation, after irrevocably harming my family by unnecessarily leaving my mother without service or burial for over 3 weeks, will not refund the $495 fee for the urn we never received. Tara Iannacone is a calculating vulture who belongs in prison for fraud and felony theft by deception.

Awefull people Worse service Very unprofessional And argumentative At a bad time during your loss Kept being lying to and took forever to get my fathers cremated remains Save your money and grief Go to a professional funeral home Or dig a hole in your backyard

I literally get sick every time I step foot in that place. I first buried my father there, and all they could do while we were grieving for my father, was to try to sell us grave plots. I had to go back again for my mother during Covid. Not only the sales man wore no mask in their small grave site office in Jupiter, he also refused to provide us with a price sheet for the services they provide. He said he can MAIL it to me - not Email!! I hope I never have to go back to that place again.

I worked for this company for a few years. I can tell you they are truly awful. I was sexually assaulted by an older man for over a year. They would not fire him. HR told me it was my doing. Management is a joke. That company is hell on earth. I wouldn’t send my loved ones there knowing how they treat the living and I worked there. Ontario Canada