Dignity Memorial Funeral HomesReviews of catawbamemorialpark.com

This was a terrible experience for us and we have buried a lot of our family in this cemetery. When my brother in law went to hospice I told my sister I would take care of cemetery for her. I called them a week ahead of time and told them the family plot was in my name and I would like a drawing of plot. I talked to two different women three times that week about this, one was Rheti and I don't remember the other name. All I got was promises but no information. Brother in law passed on Monday and we went to Salem funeral home because we hadn't heard from Voglers. When I finally talked to this Rheti she was quite hateful with NO COMPASSION AT ALL. She said the other woman was suppose to take the pictures of the plot and she was not there. She said no one else would do it!! Why does she think this was any of our concern and why could she not do this herself?? I went to the Vogler's chapel at Rheta's office but she wouldn't see me, said she would look at my papers and get back. I ask her NOT to call my sister but she did!! Finally finished the paper work on Wednesday, service on Thursday. Many of us are stuck here already but I have put on social media NOT TO BUY GRAVE PLOTS AT FORSYTH MEMORIAL PARK ON HWY 421 IN WINSTON SALEM NC.!! They are very expensive and DON'T SEEM TO CARE ABOUT WHAT YOU ARE GOING THROUGH !!!!!!!!!! I complained to corp and was told "we take this very seriously and someone will get right back to you", GUESS WHAT ?? I NEVER HEARD BACK! DIGNITY MEMORIAL ARE NOTHING BUT COLD HEARTED, MONEY HUNGRY VULTURES! We even found stone companies that will not deal with them, and buy the way, we bought our marker somewhere else and Dignity charges $395. fee and does absolutely NOTHING !!!!!!!!!! Stay Away !!!!

I am having the most disgusting time with Dignity’s Sunland Memorial Park location. Make sure your love ones pick out every detail and put it in the Will. Their policies do not accommodate most families and expect everyone to sign off on details regardless of one’s legal rights as executors who by law need no further approvals. Run go somewhere else! Per my mom she was buried next to my dad, a veteran who died 1968. I wish I would have known what I know now about policies or I would have chosen somewhere else.

Worst company ever. Total rip-off. Don’t do business with them.

All I can say is this has been a horrible experience. My brother-in-law passed in September of 2022 and it is now May of 2023 and we still don’t have an engraved plaque for his grave. It was prepaid and supposedly everything included. Apparently not. Although no one told us until April of 2022, they suddenly said that the engraving wasn’t there as we haven’t paid for it. So we did, stupidly, and after two months, nothing. They also charge for services that aren’t provided. I would never use them. They are horrible.

Most if my Mothers family is buried in Cedar Hill Cemetery Baltimore MD. Recently tried to transfer grave plots. Absolutely horrible service. The only time they were attentive is when they were collecting a check for my Moms prepaid mausoleum! We worked for over a month to get them to call us back & follow through on paperwork. I would not bury my worst enemy there. Very sad

I recently had a very unpleasant experience at Dignity Memorial after my husband passed. I would NEVER recommend them.

If I could give this cemetery 5 negative stars I would! They do not respect the dead, they remove the personal items love ones bring forward their love ones. They toss it away with zero respect for the families that are grieving. The office staff acts as if what they did is correct and tells you that rules are rules. When you first go buy they treat you with world class customer service and after they treat you like you have stolen the piece of land. My heart is heavy with their actions my heart is broken for my Grandmother who is now laying in the most disrespectful cemetery. Caballero Rivero shame on you. For anyone reading this review run from this place do your research and avoid such a hurtful act by this place

My daughter passed away 6/29/2022 the plot was given to us by a family member, which I'm truly grateful for. The problem came up when I purchased her headstone which was a flat maker.I noticed that the other markers I saw were bronze but I didn't think much of it.I bought her a black granite personalized markers with pictures on it. Only to find out that they only except bronze and I can't use the 1200.00 marker I bought. Had someone answered the phone one of the eleven times I called, I would have known. Today is her birthday, through out the day my family and I went and laid flowers. Apparently between September 15- October 15 they clean the Graves. They through away bundles of fresh flowers and a Happy Birthday balloon. When I called the lady didn't care saying this is seasonal cleaning not to put flowers down during this period. I'm extremely mad You don't return my calls,trash my baby birthday gifts act like you don't care. If I could afford to move her I would. It's only been two months since she passed 😢 Brumda Memorial Chester, VA