CastivaroReviews of castivaro.com

I just have not received my order. The last time on the tracking is October 4. I have no way of knowing what happened to my paid order.

J'ai acheté une balle sauteuse pour mes chats. Elle a marché une heure. Ils me proposent de renvoyer à mes frais en Chine... N'achetez rien.

I am 74 years old. I ordered 2 pairs of walking shoes. The order was shipped to the wrong mailing address. The address was a Post Office. The delivery was to a mailbox in the middle of nowhere. Castivaro agreed to replace the lost shipment; but now is renigging on their earlier decision. The cost of the goods was $113. Not even a $Refund was being offered. Their 30-day satisfaction guarantee is a falsehood.

I purchased several solar lanterns and each did not look like the dozen+ videos and photos shown illustrating the lantern when placing the order. Instead of the large, clear glass, realistic multiple flame lanterns, I received small, frosted glass, with a hazy single flame. Upon closer inspection of their website, I do find 3 (of the dozen+) images of the style sent to me, with no distinction of a different item when ordering. Very disappointing!! I tried posting a review on their website with photos—cannot find it.

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MI HANNO INVIATO DEI VENTILATORI ROTTI!!!!!! Ho contattato l'assistenza che mi ha proposto di tenerli ugualmente e che mi avrebbero rimborsato il 50% dell'importo. Ho rifiutato in quanto li avrei buttati. Ho fatto una spedizione tracciabile, come richiesto da loro e inviato il pacco a mie spese in CINA pagandolo molto, ma loro mi avevano detto che mi avrebbero rimborsato le spese. Risultato, dopo due mesi ho ricevuto il rimborso dei ventilatori ma senza le spese di spedizioni. Ho mandato una mail alla quale hanno risposto che la loro politica aziendale non lo prevede e si scusavano per il disguido. Vendere merce rotta e lasciare che il cliente paghi la spedizione lo trovo scorretto e disonesto. Fate attenzione. IO NON COMPRERO' MAI PIU' NULLA E LO SCONSIGLIO!!!!

Ordered a metal lunchbox with heater. The product I got looks completely different than the one in the website. So beware. It wad advertised as replacement to microwave but takes almost 1 hour to heat the food. Refund was offered but costs so much in shipping fees that it makes no sense. Utter trash.

I bought a product from them, it was unusable because it did not have a plug that worked in the United States. A few days after my order, my debit card had fraud charges. After I got a new card I received a call stating I had charges on my account, which I DID NOT! When I questioned them, they got very aggressive. I reported this to my bank and they are investigating.