Jeffrey M.
When a prayer is answered!
We were looking for a specific type of casket for our Dad. We randomly reached out to Casket Emporium and that's when we meet Joe. Joe was so compassionate to our situation, a professional at customer service and listened to what we were searching for. Joe immediately had options for us, sent me emails and text pictures of our options. Being that this was our first time planning a funeral he educated us on the laws and rights of the casket and funeral industry. Joe personally delivered the casket to our funeral home of choice in Brooklyn,NY with out hesitation. We were at the funeral parlor to receive the casket and it was an awesome experience, the casket was double wrapped for protection. Joe opened the casket for us dressed it up, showed us how it would look and it was just perfect, everything Dad wanted. I can not express how grateful we are the Joe picked up the phone that day, but more importantly how compassionate, attentive and professional Joe and his team from start to finish. This experience is what it should be like for everyone. God Bless.




