Erica H.
They are not trust-worthy
They are not trust-worthy, and a customer would have better luck just letting whatever bill they are trying to cover go unpaid or go hungry instead of dealing with this company.

If you’re looking for a trustworthy lending source — one that offers competitive fees and convenient hours — then you have come to the right place! For over 20 years, the Cash Store has provided emergency cash loans to help customers finance unexpected expenses. We have a long history as a reputable personal lending company where qualified customers can have their cash advance approved quickly. In business since 1996Operating in Idaho, Texas, and WisconsinOver 150 store locationsHolidays: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas DayWhat truly sets us apart from other personal lending companies is our commitment to the people we serve. Regardless of how much cash you receive or which of our loan services works best for you, our experienced staff will work to make the entire loan application and approval process as simple as possible.Here at the Cash Store, we believe that good people who work hard — just like you — make the best customers. And with our easy, stress-free, fast cash services, you can have the money you need in your hand within minutes,* not hours! Pre-Qualify Now!
Cash Store (cashstore.com) has 87 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Investments & Wealth · Austin, Texas
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87 approved reviews, newest moderated first
Erica H.
They are not trust-worthy, and a customer would have better luck just letting whatever bill they are trying to cover go unpaid or go hungry instead of dealing with this company.
Gretchen
Chelsea H the manager at store 7231 in Irving Tx made it a great experience. I needed a loan in a hurry. She delivered . I will refer my friends. Thank you so much !
Genger P.
The young lady Wendy in Abilene was great even with the hiccups we incurred. She was very relaxed and helpful.
John J.
Very nice employees. It's one of few companies that are that way anymore. My advice is, don't take out a loan with collateral if you know you can't pay it back.
Catherine R.
I took out a Title Loan on a Car that was worth 4 times the amount of my Loan. I had to buy a tire, and pay Rent. The car was my Source of income being an Uber/Lyft Driver. It took 4 days to get the tire Shipped to me.(losing money) I made my First Payment, plus late payments. After that, things Started happening to my car; oil leaks, Battery dying, even my loan agreement Missing from Glove Compartment, and Receipt from Toyota of $1200 of work I had done on the Car 6 months ago. Then Alternator stopped, Someone was Sabotaging my Car. I knew they were getting in it. But I never could Catch them. Someone Followed me around, destroying my vehicle so I couldn’t drive it to Uber to make money to pay my loan. They knew I was a Single, struggling and basically Homeless woman. Had just Lost my Son, in the State of Texas with no help. My Church gave me the Car, 2010 Toyota 180,000 mi. The car was driving fine. I can’t remember how I owed…$1800?once I had it towed to The Cash Store. But I remembered seeing this Guy sitting in his Car, Smiling at me ( I guess he was smiling because the Successful Stole my car) The Cash Store Called me, and Said “The Car isn’t Worth Anything, it’s Going to be trashed, Not Auctionable” A Couple of weeks ago, I found out my tags went through NTTA… Not Auctionable!!!! Huh Cash Store
Eva R.
it was long process very professional
Lee
We make our own choices . Ya I screwed up on a $4000 loan with no choice . Yes the interest rate is ridiculous. Was my choice for doing it now I have to pay back it sucks.
Tracy T.
I finally can get some relief and not be so stressed out. I walk into this cash store and they previously already got copies of everything I just needed more activity on my bank account that I've had for 3 years. So I'm going there and they tell me what they need and I was like well I'll just download it like I did at the other store? You have to manually hook up to their printer. I said with wifi or what? Apparently they had been having issues with Androids hooking up to their printer. But I-phones not a problem. & they do not have internet. I especially never heard of a cash loan or title loan place.l not having no access to the internet. I asked is there any way I can email to someone, or message, or share-live it. Nope, can't do. I asked if I could use someone's hotspot. Nope neither of them had hot spots. I've never heard of the store that has no source of Internet and they absolutely just cannot help me . I said so people with Androids apparently just get shunned because they have Androids instead of iPhones and they said no they just go make hard copies of the check stubs and the bank statements I said really I asked is there any way that I could just email it to someone or message to someone or share someone and you know I asked if there's a hotspot or I mean I asked anything and any possible way that I didn't have to leave the store just to get copies that's right there in front of me. They said no and tell me that probably I could go to the library or could go to Fed Ex or Office Depot. Mind you it's 5:00pm in the afternoon and this is the time you don't want to go out driving because Tylers wonderful traffic is absolutely horrible!! So now I have to spend gas that I do not have and I have to spend money to make copies. I go across the street to Walgreens, and I figured it's on my phone they should be able to help you know transfer your documents and just make copies for me well they cannot make copies on paper they had to make copies in picture paper it's just picture of my bank statement shows picture of my paycheck stub , forms they needed copies of. I go all the way across the street to them not to mind you my account is now -$3.46 for the copies I made & now I have no bars showing for gas. Just so she can make a phone call & ask if they can take can't take the copies, & say that's why I called you to make sure before I inform the customer I told her they said they couldn't put it on paper. We would have 5o scan the and they will turn black. I can not believe I waisted 2hours of my time for absolutely nothing. No I'm sorry ma'am we couldn't help you, or even have a good day. She gave me back my copies and said we can't take the. So now my day's gotten really good . I do not have enough gas to make it home & could of happen at the worst timing. I'm negative $3.46 because I printed useless information and that's all they needed. Not to mention it is now 6:00 and traffic in Tyler's way more horrible than it was at 5:00. I didn't get nothing from them not even apology that they can help me just nothing it was actually made me feel that they just didn't want to help me. I did not get no apology from them or even a remark when they told me that they cannot use that and not even hey thank you or I'm sorry we cannot help you or good bye or good night.You know the gestures you make when you're in customer service. Well I'm not recommending this store or at this location for anyone to go there I'm not saying that all the stores are like that or all the employees are like that but I wanted to share this experience, cuz apparently they haven't lived without because otherwise they would have been more helpful. Thank you Cash store for absolutely nothing. My name is Tracy Tackett I've lived in Tyler for 3 years and I've always thought highly of Cash store & their pleasantry. Also their services do help you when you're in a bind and you have no one to turn to. I have never know one to actually hurt you more or as they would say. Kick me down when I'm already down.