Diamonds USA Reviews | Read Customer Reviews of cashfordiamondsusa.com

Diamonds USAReviews of cashfordiamondsusa.com

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Diamonds USA

About Diamonds USA

SELL YOUR DIAMONDS THE SMART WAYReceive the best offer for your diamonds within 24hrs.THE MOST TRUSTED BRANDDiamonds USA is the most trusted brand in North America to sell your diamond to. We specialize in diamonds larger than one carat, but accept any size, cut, color or clarity. As well as gold and platinum jewelry, gold coins and Rolex timepieces.$100M IN TRANSACTIONSDiamonds USA has purchased over $100 Million in diamonds, fine jewelry, gold coins and precious metals.UNPARALLELED QUOTESYou will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it.FULLY INSUREDEvery shipment is fully insured for the estimated value of your merchandise up to $100,000.00 USD by Jeweler’s Mutual Insurance®. The policy covers loss, damage and theft throughout every step of the transaction.300,000+ CLIENTSDiamonds USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your diamond engagement rings, loose diamonds and precious metal assets for the highest possible settlement.YOUR DIAMONDS ARE VALUABLEOur process will ensure safety, fairness, and peace of mind.YOUR PEACE OF MINDYour appraisal will be risk-free with no commitment to sell. You will receive complimentary FedEx shipping and full insurance coverage to protect your valuables against loss or damage.SAFETY OF YOUR HOMEDoor-to-door contactless FedEx pickupsare available at no charge if you desire.KNOW THE TRUE VALUEYour own personal Jewelry Selling Expert will assist you throughout the process, answer all your questions and ensure you fully understand your appraisal and payment options.

Diamonds USA (cashfordiamondsusa.com) has 353 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: cashfordiamondsusa.com
Website: cashfordiamondsusa.com
Category: Jewelry & Watches
Location: Canton, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 85% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Diamonds USA reviews

Showing 284 reviews with 5 stars · Clear filters

Vilma H.
Feb 6, 2025
I am very impressed on how well this…
I am very impressed on how well this company handle the entire process. They were very quick in sending the package for me to send my goods. The instructions were very short and simple. They were fast in reviewing my goods and very generous in their offer. They wasted no time to send payment and the things that they would not take back to me. They send tracking number so I would know at all times where my package is. Also, they would send me text messages letting me know at what part of their process they were working on. I didn't have to worry at any time about my goods. I strongly recommend this company, They take their service very seriously. Keep up the good work!!!
Response from Diamonds USAFeb 10, 2025
Thank you so much for your detailed and kind review! We’re incredibly grateful for your feedback and thrilled to hear that you were impressed with how we handled the entire process. Making everything quick, simple, and transparent is a top priority for us, and we’re so glad to know that the instructions were clear and our communication kept you informed every step of the way. We always aim to be generous with our offers and ensure you feel secure throughout the transaction. Your trust means everything to us, and we’re excited that we could make the process stress-free for you. We truly appreciate your recommendation and will continue to take our service seriously, just as you said. Thanks again for choosing Diamonds USA —we look forward to working with you again in the future!
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Lissa B.
Feb 6, 2025
Great appraisal experience
Everyone was very helpful, whenever I had any questions. The appraisal process is easy and was given a good offer. I will definitely use this company again.
Response from Diamonds USAFeb 6, 2025
Thank you so much for sharing your positive experience! We're delighted to hear that our team was helpful and responsive to all your questions throughout the process. It’s great to know that you found the appraisal process easy and that you were pleased with the offer you received. We always aim to make the entire experience as smooth and straightforward as possible. Your feedback means a lot to us, and we're thrilled that you felt well-supported from start to finish. We're grateful for your trust in our services and are excited to have earned your confidence. We look forward to assisting you again in the future whenever you're ready. Thanks for choosing us, and we’re here whenever you need us!
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Gary S.
Feb 5, 2025
Good experience with sales rep!
I was very annoyed that my offer from you for 3- 14 k rings was about 36% of the melt value. I called the next day and luckily got to speak to John. He calmed me down and reviewed the appraisal and found some errors. He made another appraisal and offer and we agreed on it. John was very polite and sympathetic to my concerns. He is an asset to your company.. thank you
Response from Diamonds USAFeb 6, 2025
Thank you for sharing your experience, and we truly apologize for the initial frustration you felt with your offer. We understand how important it is to feel confident in the value of your items, and we’re so glad that John was able to address your concerns and find the errors in the appraisal. It's great to hear that he was able to provide a more accurate assessment and offer a solution that worked for you. We’re proud to have team members like John who take the time to listen, calm our customers, and ensure everything is handled professionally and fairly. Your feedback is incredibly valuable, and we’ll use it to continue improving our services. We appreciate your patience and are grateful for your understanding throughout the process. Thank you for choosing us, and we’re glad we could turn the experience around. We’ll be sure to pass along your kind words to John as well!
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Heather J.
Jan 30, 2025
Fast, fair process from start to finish!
Great customer service! Simple, fast and fair process from start to finish. Thank you so much 🙂
Response from Diamonds USAJan 31, 2025
Thank you for your kind words! We're thrilled to hear that you had a smooth and positive experience with us. Providing great customer service and a fair, hassle-free process is always our top priority. It’s wonderful to know that we met your expectations from start to finish. Your feedback means a lot and helps us continue to improve. If you ever need our services again, we’ll be more than happy to assist you. Thanks again for choosing us—we truly appreciate it! 😊
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Sherri C.
Jan 30, 2025
Easy and simple
Easy and simple. Tried to do it within our community but wasn’t available. Thank you Olivia!
Response from Diamonds USAJan 31, 2025
We're so glad you found our process easy and simple! While it’s unfortunate that you couldn’t complete this within your community, we’re happy we could provide a reliable solution for you. Olivia will be thrilled to hear that she made a positive impact on your experience. Providing excellent service and convenience is what we strive for every day. If you ever need assistance again, we’re always here to help. Thank you for trusting us, and we truly appreciate your support. We look forward to serving you in the future!
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JC
Jan 30, 2025
Everything went smoothly
Everything went smoothly. From the first contact to receiving the payment. I even called with a questions and they answered them on the spot.
Response from Diamonds USAJan 31, 2025
We're so glad to hear that everything went smoothly for you! From first contact to receiving your payment, we strive to make the process as seamless as possible. It’s great to know that our team was able to answer your questions right away. Providing clear communication and fast service is always our goal. Your feedback means a lot, and we truly appreciate you taking the time to share your experience. If you ever need assistance again, we’re always here to help. Thank you for choosing us!
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Sam
Jan 28, 2025
John was super helpful
We had a great experience working with CFG and we will do so again. John helped us understand the process from start to finish. John was very helpful and understanding and enjoyable to work with for sure!
Response from Diamonds USAJan 28, 2025
Thank you so much for sharing your experience! We're so glad to hear that working with Cash for Gold USA was a great experience for you. It’s wonderful that John could help guide you through the process and make everything clear from start to finish. We’re proud of our team for being helpful, understanding, and enjoyable to work with. Your kind words mean a lot to us, and we’re thrilled to hear you’ll be returning. We look forward to assisting you again in the future. If you ever need anything else, feel free to reach out. Thanks again for choosing us!
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Mary
Jan 27, 2025
This was very smooth process
This was very smooth process. I’m so glad I run across your company.!
Response from Diamonds USAJan 28, 2025
Thank you for your wonderful review! We're so happy to hear that the process was smooth and that you’re glad you found our company. It’s always our goal to make everything as easy and seamless as possible for our customers. We truly appreciate your trust and are thrilled to have been able to assist you. If you ever need our services again, don’t hesitate to reach out. We look forward to serving you in the future! Thanks again for choosing us!
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