Sandy S.
Online offer of $455
Online offer of $455. Then the person of Indian descent spoke with me over the phone and the offer was $210 when none of the particulars had changed. They lost my business

Sell your car, truck, or SUV to us - even if it's junk. We buy 1000's of vehicles every month. Call 855-922-3095 for an instant offer or use the form on our website to get an online offer. Free towing included.
Cash Auto Salvage (cashautosalvage.com) has 33 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Sandy S.
Online offer of $455. Then the person of Indian descent spoke with me over the phone and the offer was $210 when none of the particulars had changed. They lost my business
Gigi
Did the online quote for my vehicle. When I went to complete and accept the offer it kept giving me an error So it forces you to call. When you call you get some indian guy name Pablo who through it again and gave us a quote way lower than the online quote! and tried saying because it wasn't the premium level, um but that's not whats asked online! Shady business DO NOT RECOMMEND doing business with them. Stick to your local junk removal
Unknown
had a car stolen and bought by this company without the title and without the (verified consent) of the owner to the car. they don’t have the proper requirements for the sellers to verify the owner to the car matches and also knows about the consent. i reported it to police to get my car back.
Mitchell F.
Okay the thing that went wrong this time is that I got an online quote from you guys you guys gave me one offer 20 minutes later you call me on the phone and give me an offer for $65 less so then I take the offer and then schedule a pickup get the tow truck driver here and he offers me another 50 bucks less for my car or else he wasn't going to take it because he said he was losing money there's no way that you're losing money on a car that had all the pieces to it an engine a transmission and a catalytic converter and all that there's no way that you're going to take that to the scrap yard and only get that little bit of money there's no way in hell
Response from Cash Auto SalvageAug 16, 2023
Mitchell, very sorry to hear about your experience. We work to only partner with the best yards in your area. Please send us more information (such as the name of the yard that came to pick up the vehicle) so that we can look into this further. You can submit information here: https://www.cashautosalvage.com/contact-us
Lori W.
I was clear on the phone that the van was missing the catalytic converter. They told me that would not be a problem. They are more concerned with the transmission/engine and that my offer would still be $440. They arrived this morning, hooked up the van, paid me, took my title & then came back to my door to tell me my offer is only $300 because it was missing the catalytic converter. DO NOT believe anything they tell you on the phone!!! I was up front they were not. I did not sell them my van.
Response from Cash Auto SalvageJul 31, 2023
Very sorry to hear this, Lori. This should not happen. We have partnerships with salvage yards all across the country and we take mishaps like this seriously. It's unacceptable and we will contact this yard.
A-CUSTOMER
First be aware that many of the top listings for junk car buyers will be “partners” with Peddle. One such is Cash Auto Salvage who will refer you to work with their “partner”, Peddle. After my experience with these vendors, I decided to look up reviews to see if this was a thing: low balling purchase prices and blaming it on the catalytic converter. Looking on Trust Pilot this morning, I see ALOT of reviews on Peddle that mention that the tow truck driver looked over their car, said it's not the original catalytic converter and then low balled them – from $100 - $500 from the original offer. Just go to Peddle’s page on Trust Pilot and search “converter” and you will see ELEVEN PAGES of reviews that mention their offers being lowered or cut in half due to this VERY SAME “ISSUE”, even on some of their 4 & 5 star reviews. It was our EXACT SAME EXPERIENCE. Dealing with Peddle’s referred pick up “partner” Green Towing ((832) 881-9313 2910 Holmes Rd Houston, TX 77051) was…interesting. First they were super pressuring to set a pick up time and date. Once we tried to finalize, they instantly broke all contact. We got 2 hang up calls from their number the day before pick up but no message was left. Return call attempts to confirm our day and time gave us a full mailbox. Texts to the number they had texted us from received no answer. It was only when we reached out to Peddle to let them know we hadn’t heard from the tow company that Green suddenly was all customer servicey in confirming the appointment. They also showed up at the time quoted. Our driver tried to get us to sell at $435 on a $930 quote as the “catalytic converter wasn’t the original one” and that “even OEM catalytic converters were only worth about $5 so the buy price had to be dramatically lowered”. When I told him in that case he can leave and we will accept the offer from a different vendor, he suddenly wanted to wait to call his boss to see what he said (so he “wouldn’t have to leave and then come back”). The owner also tried to low ball us while offering slightly more - $500 something then like $600ish as his max. They told me Peddle wasn’t the buyer, they were and that it was not up to Peddle what price they paid. I told them no deal until I finally got them to $700. Part of me was just ready to get the car gone (as we had already purchased a replacement vehicle, it was taking up our reserved parking space and we had a pressing appointment that day). Still, looking on Trust Pilot and seeing that this “oops, catalytic converter” is a common scenario with these "buyers"/tow truck drivers with Peddle, has given me pause. ELEVEN PAGES and counting is a LOT of reviews with Peddle partner drivers cutting the quote as much as by half and blaming it on the catalytic converter either being after market or missing – even if it isn’t. I can’t help but wonder if this a coincidence or an orchestrated, systemic practice within Peddle and amongst its “partners”. Give a good offer that far beats most of the competition, arrive, instantly “inspect” the vehicle, blame the catalytic converter for being after market or missing then lowball the offer. I wouldn’t be surprised to see a class action in their future. At the very least, it warrants a filing with my state’s, the tow truck driver’s, Peddle’s and any other involved business’s State Attorney General’s office, a BBB filing and reviews on Rip Off Report, TrustPilot, Yelp, etc. in order to warn others and increase documentation of this practice for future litigation/regulatory actions related to it. It has left a very bad taste in my mouth. I hope the $230 was worth it to them. Note: I've sold to other vendors in the past and had no issues with getting the exact price quoted - no fuss, haggling or issues. Therefore, I would not use this vendor in the future or recommend. The only reason they get 2 stars is that they showed and towed on a flat bed as needed and paid cash.