CaseFox - Legal Billing SoftwareReviews of casefox.com

Terrible customer service They had code that made it prohibitive for clients to enter and make partial payments. The 'tech-support' was rude beyond measure. I had used 'Casefox' for over a decade and it has failed to keep up with US law firm needs. In the past I had invoices that would mysteriously change. Years ago they were good at response. The most recent 'tech-support' communication was nonsense and unprofessional. I now use 8am (MyCase) that is more stable and supported. They then blocked access to my account in retaliation, even though it has been paid for the month. I could not access my client information-nor could clients access their portals. They then threatened that they have my client list and threatened to contact my client list if I did not remove my review.

I've been using CaseFox for several months now, and it's been a game-changer for managing my legal practice. The AI document generator is incredibly helpful for quickly drafting legal documents, saving me a lot of time. The legal billing software is also top-notch—easy to track billable hours and generate invoices. Overall, CaseFox has streamlined my workflow and improved efficiency.

I’ve been using CaseFox for my law practice, and it’s been a huge help. The legal billing feature is easy to use, letting me track hours and generate invoices quickly. The AI document template generator saves time by providing customizable drafts for legal documents. The client portal also makes it easy for clients to access updates and invoices. Overall, CaseFox simplifies my workflow and boosts productivity.

I have been using it since the beginning. Wonderful. Staff is always there to help---no email etc--a real person!!!

Simran is very patient with me and give a detailed explanation of CaseFox platform.