CasazoReviews of casazo.com

ZERO stars, no product arrived

The website offers rare items, such as hot toys, that are out of stock everywhere, at low prices. My mom ordered something for my daughter that of course never came, and when she contacted customer service she got no response. She wasn't charged for the item, BUT her debit card was fraudulently used shortly after her purchase there. Do NOT trust!

I would not use them. I gave them my credit card information online for a child's gift. Cannot reach them. So I had to cancel my card as they don't answer their phone, emails, or chat available online. Shame on me for not checking trustpilot before ordering.

I tried to make an order. They have my credit card information. I made repeated calls and sent emails. I never got a confirmation from them. I received an explanation saying their gateway computer was down. I have recently read that excuse on other reviews. This site is a total scam. I changed my credit card number. I think they are only after your information.

Got the same email that the game I ordered my daughter was on hold until money is received and that was at the beginning of the month. Keep checking my bank statements to make sure no ludicrous charges were made. Don’t order from here. I also won’t be ordering from unknown websites anymore.

DO NOT order from this website! After ordering, I got an email that my order was received. Nothing else after that. They never charged my card. I received a text message today that my card had been used at hotels.com for a $250 purchase. Luckily, my bank has fraud alert. Now my information has been stolen and I no longer have my bank card thanks to this fraudulent website. This website needs to be shut down and people need to stay away from it!!

Wow all the reviews are the same. As I'm experience hereby call 14 times ring then busy signal, I will contact my cc to avoid getting any money from card.my order says it's on Hold? It's weird we all getting the same message and there is not way to canceled the order. The page looks so legit.

I ordered a coffee pot on October 12th and got a confirmation online that my order was complete (I took a screenshot of that confirmation for documentation which I do now all the time and I suggest you do that as well anytime you order something). I called multiple times and got the “rang once and went to busy signal” like the other reviews, I sent an email with my screenshots, AND did a chat (waited about 25 mins) and I received this exact same typed message at the same time on both email and text: “There is Payment Gateway issue on our website so the order was not processed. And there is no money debited from your card. Once issue solved we will email you. Kindly share your email for upcoming updates.” Grammar problems obviously, and they had just replied to my email by the way so not sure why they were asking me to send again. I did not get charged but it bothers me that they got all my payment info. I sent another email asking if I should place the order again or will my order be filled eventually and got no response.