CartFlowsReviews of cartflows.com

I was contacted by a Cartflows recruiter to work remotely. We scheduled a "training session" that was supposed to last about one hour and was conducted by texting. The recruiter was so unprofessional and confusing that I had to leave the session because none of what he/she said made sense, and he/she had no patience. When I told him/her that this was not going to work for me, he/she was VERY condescending and downright mean.

I was very surprised when I visited my website to see that essentially all my products are 25% off on my website with their Power Coupons plugin. I had only downloaded their plugin at this stage, and have not come round to adding coupons that I wanted. Them automatically having coupons live without my approval is something that could have resulted in me losing a lot of money, especially as I did not even know about it. Be careful installing their plugins on Wordpress and make sure to delete any generic coupons that they add without permission or letting you know

Terrible customer service, their product is buggy and doesn't work well. They took days to respond to me, and I missed the canceling the auto renew by one day and they refused to refund $500. They said they were within their rights per to Policy and they were keeping my money, even though I don't want it or use it. Really crazy how they treat customers today, they must need to money bad. Stay away...

We use the Stripe plugin for WooCommerce made by CartFlows, and they linked their account to ours in such a way that it's not possible to unlink. Their support team has told us months ago that it has been passed onto their developers, but we haven't heard back. We have been following every few days, and no progress has been made. Given their "lock in" of our Stripe account (which Stripe cannot remove), and their awful support speeds, I would recommend thinking twice before choosing this provider. If someone at Cartflows sees this, ticket ID: 1066636

Muy intrusivo...no hay como cerrar esa pestaña.

I am writing to express my deep disappointment and frustration with Brainstorm Force for making it impossible to cancel my subscription for one of their products. Their approach reflects a concerning lack of transparency and respect for their customers, undermining the fundamental trust that should exist in any business relationship. Upon logging into the My Account area, I discovered that the 'Cancel Subscription' button had been removed, leaving me no option but to jump through hoops to stop an unwanted service renewal. After multiple attempts to contact support, I received an email asking why I wanted to cancel. Despite providing my reasons, there was complete radio silence thereafter—no follow-up, no assistance. This raises serious questions: Why has Brainstorm Force intentionally removed the ability to cancel a subscription independently? By doing so, they are intentionally creating friction for customers seeking to leave, a tactic that borders on unjust business practices. This kind of behavior not only obstructs basic user rights but violates the principles of customer autonomy, trust, and transparency. Ethical businesses prioritize customer trust and ease of access, especially when it comes to subscription services. When companies make it difficult or nearly impossible for their customers to cancel, it suggests a predatory approach that prioritizes their own financial gain over customer satisfaction. What Brainstorm Force has done here feels like a direct violation of these basic principles. Forcing customers to contact support to cancel and then delaying responses or ignoring requests is an unacceptable business practice. It manipulates customers into renewing subscriptions they no longer need, which reflects poorly on Brainstorm Force’s commitment to ethical service, transparency, and honest customer relationships. At its core, customer relationships are built on mutual respect. Trust is established when a company empowers its users, giving them the freedom to make decisions about the services they are paying for, including the decision to leave. By obstructing this, Brainstorm Force has tarnished its reputation and has failed to uphold the values that customers expect from any legitimate service provider. I hope this review serves as a warning to others and as a call for Brainstorm Force to revisit their practices to create a more customer-centric, transparent, and fair business environment.

The worst customer service

They use a simple fraudulent mechanism. They sell you a subscription that is lacking the promised features to force you upgrading. Cartflows offers you 3 subscriptions. You can compare the features in a table. I got the Plus version, which lists "One-Click Upsells / Downsells" available in 3 subcategories for both Plus and Pro version. It is not available for the lowest plan. When I pointed out the lack of features, their support offered "notifying the team", and informed me about possible issues with my theme. Just to admit these features "are coming soon". Also admitting, this is available in Pro version only. Later on they asked for admin credentials to my website, just to pretend they will check why am I not able to use the features. All of that took 5 days, with going silent on their end for 24 hours once. Usually it was 12. I was interested in the upgrade as I invested time and money in developing cart flow workflow. I was offered a coupon to upgrade after 5 days of frustration. The coupon resulted in a price that was higher than a regular offer. I asked for a possibility to upgrade with a regular price and no discounts or to cancel my order if they think I am wrong. In return I was sent a one sentence email "Your order has been refunded. It can take 1 - 3 days to show on your statement." I have lost 6 six days. I am sure you'll be fine using their Pro subscription. It is a good product. Such a shame they use these pointless and scamy tactics to get you there.