Howard S.
Carson Valley RV Resort
My wife and I are seniors (70+) and military veterans. We've stayed at Carson Valley RV Resort in Minden, Nevada over the years because we enjoy the well maintained RV amenities and the casino and restaurant. At $40 per night, (plus restaurant and casino), I estimate that we spent about $6,000 during our 3 month stay, which ended on March 1, 2021. On February 25th, while paying my space rent, a male junior manager confronted me at the hotel desk. He accused me (in front of guests and staff) of several contrived transgressions and threatened to remove me from the RV park. This escalated into an email exchange with the Director of Hotel Operations. The Director was unwilling to resolve our issues and booted my wife and me out of the RV park. 1) The first allegation was that I had an "unauthorized guest" who was sleeping in a truck near my RV. This is completely false as my wife and I are the ONLY residents in our space and it makes NO sense that we would sleep in a truck rather than our RV. 2) The second allegation was that I parked my truck (and small boat) overnight in the vacant space next to me in order to move our boat into storage next morning. He said we "deprived the park of a revenue producing space," although the park was half empty! I would have gladly moved my truck if asked but he said "it's NOT our job to ask you!" I don't think we were treated with the respect and courtesy due us as seniors and paying guests. The Director made a half-hearted apology that "things could have been handled better" but focused mostly on showing us that he did not want our business. I believe that we did not intentionally do anything that justified expulsion yet we were treated in a confrontational and hostile manner. We camped at Carson Valley RV Resort in a Travel Trailer.