Bruna B.
Fire the lady that answers the phone. She is very rude !
I wish I could give zero star. Because bad is not even close to my experience with them. so last Saturday I called them and did the whole process of reserving with them. I needed to ship my car ASAP. They told me I would have the answer within 48h. I called them after 48h and they didn't have a driver... which is ok. I found another company that would do the work for a better price and quicker. I asked them to cancel my reservation so I could reserve with this othwr company. And the lady on the phone was so so so rude. I had to call again because they didn't cancel and the lady on the phone yelled at me, saying that I was crushing her line, I was calling to much. I felt humiliated. Terrible terrible customer service. People like that should not be working with customers. Sorry for the long story. In summary, please do not do business with them. And if the manager is reading this. Please fire the lady that was working on the 16Mar2020. She will destroy your business.



