Cars.comReviews of cars.com

Asked for an Instant Offer to sell my car that was stated as a "real cash offer" only to find that the 2 dealers listed had no interest in my car at all. This is obviously a "come on" so don't trust their cash offers at all.

Unfortunately there are dealers that come off as deceptive for sure. I found more then one website that confirmed listed price of 18k for a 2020 mazda cx 5 which is the recommended value for car based on miles and after expressing interest in these cars, the dealer says. Is it going to send you numbers? And then they send you a price change of 5K difference, stating that the website had not updated. Meanwhile, the website still reflects the original listing price. This is false advertisement and very deceptive, and dealers like this should not be able to get buyers that come.And buy cars that are significantly priced at a value that the car is not worth. Save your time and go to a dealer. That's willing to not lie and be desective one dealership. I would not recommend in which case I have a very negative experience with is that of NJ State Auto Used Cars Jersey City, 406 Sip Ave. Jersey City, NJ 07306! I saw car listed for 18k and then 35 mind later it was changed to 23k! Stay away from dealerships like this.

Extremely unsatisfied. Potentially put my child and my grandson in harms way . Sold my daughter a 2020 Honda Accord with a cracked rim. This vehicle has obviously been in a wreck before , because apparently it doesn't come with a Carfax check and they want like 44,000 dollars for this car. Won't contact me back to let me know if they are willing to fix them mistakes cause believe me I have a list. Don't shop here it's at your own LIFE'S RISK.

I used Cars.com to locate and purchase a car from Gravity Autos Jacksonville. I would have thought Cars.com would used respected, honest car dealerships. Huge mistake read article… March 13,2026 I purchased a 2021 BMW convertible site unseen based on the honesty and transparency of a sales person and manager. I was told the car was a 10 out of 10 meaning in prefect condition. 12 days later after purchasing car it was finally delivered from Gravity. Within one hour of delivery I reported to Gravity paint damage on the car, scratches, missing paint and marks on the vehicle an antifreeze leak and oil leak. I was completely lied. I found out from a Gravity employee that the vehicle had set for months that he could not understand. The vehicle was never serviced. I had found out from a Gravity employee that entire staff had been recently replaced. I took the car to an auto repair company a few days after delivery, in addition to a major antifreeze leak there are two major oil leaks.15 days now, back and forth with Gravity’s managers and a the finance bank I still don’t have resolution even though Gravity has agreed to replace the vehicle but has failed to do so as of yet. I’m a 62 year old man, a Navy Vet who was lied to in order for me to purchase the car. If I would of taken the time to research all the social media reviews on Gravity I would of never purchased a vehicle from Gravity. Now I am having to seek legal help for a resolution for purchasing a vehicle that a manager and sales person at Gravity completely lied about to me. I understand why the FBI got involved with there business practices in August of 2025.

As others have said Car are NO way near stated prices A dealer in Texas (I am looking at a 2016 subaru ) stated a 16 K price For the mileage and features it was a good price HIDDEN in then dealers fine print was a $3,699 FEE for Pre-processing Post- processing Tags etc along with a SECOND disclaimer that the FEE did NOT include and Taxes Registration Tags ETC So the GOOD price went to a RIP OFF price

Listed my 2005 GMC Sierra for sale by owner on Cars.com. I provided all required information to complete the listing. It has been marked as "submitted" for several days now (over the 72 hour time frame to post as stated by cars.com) My listing has still NOT been posted. Total waste of my time and effort trying to sell my vehicle with them. Will not recommend cars.com to anyone in the future..

I am an older senior in my 80s, and I purchased a 22K‑mile 2019 Chevrolet Equinox Premier AWD from Lindsay Honda as an out‑of‑state buyer. I paid their full advertised price with no haggling, trusting the vehicle matched the condition they represented online. I relied on their advertisement, FaceTime walk‑around, and their claim in the advertisement that they invest an average of $1,800 refurbishing their higher‑end used cars. After flying there from Florida and driving the vehicle home, I discovered numerous issues that clearly existed before the sale and were never disclosed. These included electrical problems with navigation, Apple CarPlay/Android Auto, and USB charging; missing advertised items such as the Trailer Hitch Close‑Out Cover and hardware; and a Keyless Entry Keypad that could not be used because the required factory master code was not provided. The vehicle was also delivered with Arroyo Grand Sport tires (the $85 Walmart‑type) on the front and very good quality OEM Hankook Kinergy GT tires on the rear. These two brands have different construction, quality levels, and published diameters, which do not meet AWD tire‑matching requirements and should never be installed together. Contrary to their claim in the advertisement, the condition of the vehicle I received did not reflect the level of inspection or refurbishing they said was performed on their higher‑end used cars — especially disappointing after paying top dollar with no negotiation. To bring the vehicle up to the condition it was advertised in, I had to spend $1,227.34 out of pocket. I contacted the dealership with full documentation but received no response. I am sharing my experience so other seniors and out‑of‑state buyers can be aware and verify the true condition of a vehicle before purchasing.

Thank you for listening .Thank you for taking the time to share our feedback with others. We are truly sorry to hear about our own recent experience at Mungenast Lexus of StLouis dealership. Providing exceptional customer service is our top priority, and it’s clear we fall short during our visit with Mungenast Lexus of StLouis We understand how frustrating it can be when expectations are not met, we apologize for any inconvenience caused by our Lexus of Roseville Ca process that we learned Lexus stand by their brand even as Marine in Japan. Our intentions is always to find the best possible options within our knowledge regarding Lexus dealerships Master Lexus Certified technicians and top Directors like Mr. Brandon Huber capabilities, we regret we did not achieve this with Mungenast Lexus of StLouis. We addressed Mr. Forgerty Mungenast Lexus of StLouis dealerships top level Directors concerns with the supervisor Lexus Headquarters and the team to ensure we improve our approach and better meet the needs of Mungenast Lexus of StLouis dealership not the needs of Lexus in the future. We would like the opportunity to make things right. (Vin#JTHBW1GG7E2044832) so we can discuss how we might better assist Mungenast Lexus of StLouis and having reliable, safely, and trustworthy Lexus Brand to drive 3,000 miles back to Roseville California. Thank you again for allowing our feedback, and we hope to have the chance to be provided our initial specific performance vehicle along with a pleasant positive experience as a Lexus Family to a Mungenast Family. We have all maintenance up to date . Mungenast Lexus of StLouis Manchester Mo had the vehicle 04/2025 its 2026. We have a scheduled appointment with Mungenast Lexus of StLouis. Mr. Forgerty has mobile phone number. Mr. Ray Mungenast. Thanks for your time Mr. Ray Mungenast. 2014 300h ES L/Certified Lexus Hybrid 40,102 original miles without customer authorization Mungenast Lexus of StLouis Manchester Mo We have no other explanation, Director Mr. Brandon Huber in order for L/certified Hybrid to be removed only Master Lexus Certified Technician swapped the battery for a 2015 unit (Serial 2345P53303013A150176), Now this here battery is small battery behind the back sent entry from the trunk. The Roseville of Lexus battery had an extremely HUGE Battery (NiMH)traction battery according to the manufacturer manual that was certified with in service date 2013. L/certified 2016 and the car is 13 years old. But do you comprehend when Mr. Brandon Huber states only a Master Lexus Certified Technician remove this (NiMH) a huge battery the same length and width as the rear seat entry from trunk. In the beginning Mungenast Lexus of StLouis hand delivered the customer a paper Mungenast Lexus of StLouis Multiple point inspection sheet. Red flag 🚩 Now if it’s something wrong we tell you you routinely get scheduled maintenance done. So now request it. We are still requesting Mungenast Lexus StLouis Multiple Point sheet Mr. Brandon Huber from the email within this message that Mr. Huber has. Mr. Brandon Huber understand when as he stated Master Lexus Certified Technician only could perform this vehicle because the vehicle seats would have to be moved and they are . There still not flush with the base of the vehicle.(rear passenger seats) some orange major looking long and orange when we say this foreign it’s foreign. Now some cloth or fabric coming through seats never seen that during Roseville of Lexus L/Certified. Before the car sound low after warmed up. Now Mr. Brandon Huber knows this is dangerously high on the risk assessment. And when Mr. Forgerty states bring the car into the shop that night before via phone call we ask Mr. Forgerty, who would be responsible for the vehicle upon arrival the next ddy to Mungenast Lexus of StLouis at least 30 minutes one way for travel weather extremely dangerous and very very dangerous presently Mr. Forgerty is excited and tell the customer the tow truck driver knows exactly what to do. Does Ted the President of Toyota know this, as customer’s Mungenast Lexus StLouis is killing kiddos at extreme uncertain risk conditions swapping unknown batteries in customers vehicles. Base on Director Mr. B. Huber Master Lexus Certified Technician are the only ones. So Vin# JTHBW1GG7E2044832 where hybrid battery not 12volts