Carpet One Floor & Home - Iowa Reviews | Read Customer Reviews of carpetoneiowa.com

Carpet One Floor & Home - IowaReviews of carpetoneiowa.com

4.7209 reviews
Home Improvements
811 Plaza Drive, Carroll, Iowa

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Carpet One Floor & Home - Iowa

About Carpet One Floor & Home - Iowa

Carpet One Floor & Home is your home design headquarters, with a huge selection of flooring, window coverings, and more! Visit any of our 4 family-owned locations in Urbandale, Ames, Carroll, and Spirit Lake. We have been serving Iowa homeowners since 1954, and our certified flooring design pros can help you from inspiration to installation. We partner with the best installation crews in the area to ensure your job is done right, and on time. We carry all the latest flooring styles and can help you with carpet, hardwood, luxury vinyl tile, luxury vinyl plank, ceramic tile, area rugs, and remnants. We also carry beautiful window coverings from Hunter Douglas, Graber and other top brands. Our huge Carroll flagship store also features a complete Kitchen & Bath Center with cabinets, countertops, sinks, tubs, showers, vanities, lighted mirrors and more! Our Carroll store's Serta Mattress Center offers iComfort, iComfort Hybrid, Perfect Sleeper mattresses, as well as adjustable bed frames, Malouf pillows, sheets, mattress covers and more. Our Carroll store also carries Organized Living Storage Systems for closets, pantries, and garages. You'll also find a variety of beautiful, energy-efficient electric fireplaces from Napoleon and Amantii. Contact us today for a free, no-obligation quote!

Carpet One Floor & Home - Iowa (carpetoneiowa.com) has 209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: carpetoneiowa.com
Website: carpetoneiowa.com
Category: Home Improvements
Location: Carroll, Iowa
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: November 2023.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Carpet One Floor & Home - Iowa reviews

Showing 23 reviews with 4 stars · Clear filters

csonnich
Feb 16, 2017
Great Service and Install!
Love the carpet!
Response from Carpet One Floor & Home - IowaFeb 17, 2017
Thank you so much for taking the time to leave a review for us! We appreciate it!
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HANNAH W.
Jan 6, 2017
Great service!
My work with Bierl's Carpet One and Sarah Saunders was great! Sarah was helpful in choosing a style of flooring for my home. She was always in contact with me about the work being done. The installation was quick and done well. I am very happy with the work I had done and would recommend Bierl's to anyone looking to purchase new flooring for their home!
Response from Carpet One Floor & Home - IowaJan 11, 2017
Thanks Hannah - glad everything went so well!
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Brian J.
Sep 16, 2016
Seem to be in a hurry.
They did not cut the holes for the registers I had to do it myself. Install was ok . Thought maybe would get some info on warranty and care of carpet got nothing. No follow up to see how it went was a little disappointed
Response from Carpet One Floor & Home - IowaSep 16, 2016
Very sorry about that Brian - thanks for letting us know I'll get with your salesperson and have them get you that warranty info and follow up immediately. If you have any other questions or concerns, please don't hesitate to call our Store Manager, Mike Knutson (515) 232-4400.
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RONDA P.
Jul 25, 2016
good job
they did a good job.
Response from Carpet One Floor & Home - IowaAug 1, 2016
Thank you Ronda!
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RICK & MARY K.
Jul 7, 2016
Helpful
Helpful in the selection process. Took care of everything from moving furniture to cleanup.
Response from Carpet One Floor & Home - IowaJul 11, 2016
Thanks Rick & Mary!
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ERIC L.
Jul 5, 2016
Basement carpet
Once we figured out what we wanted the process was very painless. Install took 5 hours and went smooth. We are very happy with our carpet!
Response from Carpet One Floor & Home - IowaJul 5, 2016
Thanks Eric - glad to hear you're happy with it!
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ROGER O.
May 6, 2016
payment
We had gone over and paid cash for half the carpet before hand, once the carpet was laid we went over two days later and paid the rest in cash, five days later the salesman that sold us the carpet called us from home and asked if her could stop down and get the rest of payment. We thought this was not very professional on his part since this had been taken care of 5 days later! We was not happy about this at all!
Response from Carpet One Floor & Home - IowaMay 7, 2016
Thanks for letting us know Roger, we apologize for the mixup. Will get together with our team and sort out what happened so we can prevent miscommunications like that in the future.
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