Carolina Carports and Metal BuildingsReviews of carolinacarportsinc.com

Took almost 3 months to get here then when they are scheduled to be here finally the weather is bad so they reschedule. No biggie, I understand that part. But the next week it’s been sunny and they no call/no show after I take a days PTO thinking they are coming. 2 days go by and they call and say they will be here this evening. Well bad weather is moving in now so I guess they will reschedule and disappear again. Make sure you pay with credit card so you can dispute it like I’m doing. These people SUCK!!

Caroilina Carports gave me delivery date, so I drove 4 hours and took a day off work to meet them at my other property. No show, no call, so I called several times. I finally got ahold a someone, they said they would be out in 2 days they were running behind. Second 4 hour trip and a day off work with no pay and another no show and no call. Worst company I have ever done business with in my life. I would not recommend this company for anything unless you got time and money to waste!!!!!!

Carolina carports is also the delivery and installer for Alans Factory Outlet. I ordered in April 2026 and Carolina Carports has come up with excuse after excuse and repeatedly rescheduled me. Here it is the middle of July and I have still not gotten my carport. And they just called today and said due to rain they were going to have to reschedule again, of course another 2 weeks out, so I had enough of the excuses and canceled my order and went with another company. I read reviews of one woman that has been waiting since October of 2025 and still hasn't gotten hers. Carolina Carports is very bad at logistics and scheduling. I DO NOT RECOMMEND THEM, if you want you order anytime soon. If you want to wait months then be my guest. Worst Company I have ever dealt with.

****USE AT YOUT OWN RISK**** I pre-order a building through Alan's Factory who uses Carolina Carports for the installation. Once the process was completed with Alans, which was smooth, everything went downhill. Carolina Carports out of my entirety of my life is the most unprofessional, non transparent company/business I have ever had to deal with. From emails to phone calls the communication AWFUL. I called a total of four times and each time I was put on hold for a MINIMUM of 20 minutes, NO EXAGGERATION! I ultimately resulted back to Alans due to Carolina Carports lack of communication with Carolina Carports being cc'd in all email threads and to this day they have still yet to respond or even try justify the extreme lack of professionalism. Subsequently, I ended up getting my money back and went with a more reputable company. Again, use at your own risk but I HIGHLY RECOMMEND DO NOT PUT yourself through the headache and aggravation especially when you're giving them your money only to be treated worse than poorly.

Carolina Carports do the installation for Alans Factory Outlet. The communication with scheduling is almost non-existent. I was rescheduled twice and still waiting on a date for a third time. They don't seem to care about the needs of the customer and you'll pretty much get your install WHEN THEY SAY YOU WILL! They'll tell you the installers work until dark, but that is not true. He was 10 miles from me and called at 5pm and said they wouldn't make it. Scheduling management doesn't care and won't make any effort to get to you as soon as possible. You're pretty much at their mercy and a 12 week wait is pretty much standard, if they get it then.

I ordered a Gable metal roof with 10ft legs, One gable endcap and 1 side panel per side for extra strength. The building showed up and was put up with no side panels. Alans uses a subcompany Carolina Carports for shipmates and installs. When I called to let them know there was no side panels they looked at the order and agreed that it showed the color of the side panels but none was sent. A very rude lady then calls me back and says that there was nothing on the order for side panels. She was rude from the minute I answered the phone. Then a lady from Alans called and let me listen to a recording when I originally called to order and the side panels was not mentioned but had nothing of when I did speak to a gentleman requesting the side panels. This company will never get anymore of my business or any of the business owners in my area. You actually work with 4 or 5 different people from 2 different companies which is not good business at all. STAY CLEAR OF THIS SCAMMER!!!

Horrible! After waiting almost 6 months and still no show or contact company blamed me for ordering wrong time of year and that their sales dropped in my area so they are not running here often. I can see why their sales are dropping. I highly recommend you go ANYWHERE else. They are crooks and absolutely do not care about customers

ZERO STARS...NEVER USE Carolina Carports, they are forcing me to pay an additional $2k and use their structured site plans. I have already submitted CCI structural information, surveys, etc. to my county and it has all been approved and permitted. After CCI gave me a quote, they stated I would never get a permit without their plans that are specific to my building. Now that I have they are forcing me to pay additional money because they say they cannot and will not complete the job without using their site plans. I have already paid a deposit and now forced into spending more unnecessary money just to have a metal building installed. THEY ARE CROOKS.