Carolina Carports and Metal BuildingsReviews of carolinacarportsinc.com

Its been a very long and horrible ordeal. Carolina Carports has made my families lives miserable. They have devastated us financially and emotionally. Unless you are prepared to enter into litigation with them, you will have no recourse. They care nothing about their customers. Everyone at Carolina Carports Inc has treated us with contempt and malice; from the bottom to the top. We've been ignored and spoken down to on a regular basis. They refuse to make good on any of their promises that they've advertised and spoken. It's been over a year now since we've given them our money, and we have been left with a useless and dangerous building, and the nightmare of trying to get them to make good on anything just drags on. Stay away from them and do business elsewhere or else you'll forever regret ever picking up the phone and calling them.

Ordered building from Millennium Builders 4/14/21 with 8-12 week delivery. Deposited $2,412.47. July Carolina Carports said they would arrive July 13th and 14th. On 14th contractor arrived and said the pad not square and couldn’t put building up. CCI contractor said to cut the concrete and marked pad corners. Our contractor cut it per CCI directions. Called CCI back said concrete was corrected per their direction. On the 8/23 CCI called and asked if we had the pad fixed by pouring a 1” strip of concrete on both ends of the pad, replied their contractor said to cut it. CCI became belligerent, said CCI didn’t have to do garage since we didn’t fix it the way she wanted it. We did what their contractor said to do. We emailed Millennium Builders and they said they were sorry, and would cancel the order. 8/29/21 emailed Millennium Builders for our deposit refund. We got e-mail stating would not refund since crew had shown up and concrete not poured correctly.

Sought a quote from this company and the only response received was they received the request. There was no communication as to No Quote, questions or provision of quote.

The customer service is terrible!!! They Scheduled my delivery for the 30th of may and they were a no show. When I called to find out why they said some one would call me when ever they were out this way. No sorry let me check on that. Just we will call when we have someone going that way. Its been a month and a half since the original date and nothing?

They were supposed to be here at noon yesterday. They did not show nor did they call. They rang my doorbell at 7:00 AM this morning and they were all Mexican and did not understand English. I told them that I was upset that they didn't show up or call yesterday and they just shrugged their shoulders. I don't think they understood a word I said. I told them to wait a moment and when I went back out a couple of minutes later, they were gone. They don't answer their calls and they don't call back. DO NOT USE THEM!!!

Extraordinarily incompetent. Rude and lacking basic customer service. After a 5 month wait they were a no-show for the building install. No call, no email....nothing. Just didn't show up. After finally getting through on the telephone the following week their attitude was "oh well" and now we have no idea when we can get to your job. Shop elsewhere and don't waste your time with this circus. Also, check out the BBB for 100's of one star reviews and complaints.

Recently purchased a metal building through Carolina Carport. Installed less than 3 months ago. The metal door won’t roll down. Been calling for over a month to speak with someone in the Florida department and can’t get an answer. In the meantime everything in my building is getting soaked. Left voicemails waited on the line numerous time for 15 mins a call to just be hung up on. I can get an answer when call the 1800 number but they will not help me and are rude and transfer me to the Florida department. Funny thing I had NO problem speaking to anyone before I handed them my money now they are extremely busy and can’t answer my call since it’s a warranty problem and already have my 20k. DO NOT RECOMMEND!!

My contract is 8/11/2020 as of today no carport Contacted company so many times ever way possible Very rude constantly different excuses and now the sales rep I used basically is saying I probably won’t get my contract honored. Seriously, how can this company just keep doing people like this Now I’m having a hard time getting my deposit back. Save yourself your hard earned money take your business elsewhere. This company is the worst, almost a year I have waited and for what Nothing except taking my money! Terrible Terrible business