Electronics for boats and bikesReviews of carmonkeys.com

I ordered a 5.7l Chevy from car monkeys and it did not go as planned. I needed it fast and this was the best website for getting things shipped at least on paper. The engine took 4 days longer than what it had said it would ship in. At one point the truck driver delivering the engine called me to ask where it was because he was at the warehouse to pick it up and no one there knew of any order. The engine I got had the exhaust mainfold cracked clean through and when I contacted the company they said to take the old one off and use it. That isnt what the mechanic and I had agreed on so my mechanic bill went up from that. Then as they got further into it the oil pan had 2 rust holes in it and the dipstick was rusted out and cracked. They said the dipstick was a "high ware part" so there was no warranty. The other parts of the engine I had problems with they said were "bolt on parts" every part of the engine bolts together. I had nothing but problems the motor I got was supposed to be together from the top of the intake to the exhaust and that is what I thought I was getting. Nothing close to that so after fixing the motor then putting it in my mechanic bill went up another $500 dollars. Wasn't worth it shoulda just got one from summit. I dont think they go through the motors like they say. Im not holding out hope they stick to their 5 yr warranty.

I bought a 7.3l instead of a 6.9l engine. They are the same engine and are compatible. Found seller on Ebay, arranged purchase on the phone, was sent invoice and paid via PayPal. A little over a year later the engine started knocking. They told me to get documented diagnosis from an auto shop. When I sent it in they denied the warranty on basis it was not the correct engine for my truck. The salesperson I dealt with was aware of my minor upgrade to the slightly larger engine. Now I am stuck with a broke truck again and wasted $4000 for install and purchase of the engine for one year of operation. They should verify warranty compatibility via VIN otherwise I would have gotten the 6.9 or gotten documentation it is a valid substitute. Re: Carmonkeys reply It was indeed your site and I have a reciept in my history through PayPal so perhaps one of your employees is making sales on the side to make some extra cash with their discount but I DO have an engine, 7.3 and 6.9 IDI are in teh same Wikipedia article. Whoever I dealt with at your company allowed me to buy a 5-year warranty 7.3 for my 85 f-350 and knew I was doing it since the 7.3 is an improved version of the same engine. I still want my warranty fulfilled and I will take down my negative reviews. I would like to resolve this issue. Otherwise I will pursue my legal options. Lookup Wikipedia article: International Harvester IDI

Ordered an engine from these guys at midnight, had an email at 8:30 their time that said the part was "test and failed" with no more in stock. I highly doubt they warehoused a single bad engine and tested it within minutes of arriving at work. More likely is they are selling products they don't actually have on hand. Called customer service and after getting hung up on once (yeah I was upset) they said it would take 4 days to refund. After emailing them it showed back up in my account. These guys suck, sorry, but what would you expect from NJ? Too many salvage yards in California, Florida and Texas to do business with to mess with these guys.

I ordered a rear axle assembly for my Tacoma. When it arrived and was installed it was in worse shape than the one I replaced. When I called to let them know they said they were going to contact my mechanic to get the details and call me right back. They did not. My mechanic suggested that I get rid of the truck so I did but still had the original axle. I contacted CarMonkey again because I still had not heard from them and told them the situation and asked if they were interested in the old axle. The customer service person told me I was Insain. I wanted to ask where he had been trained in customer service but it was obvious he was not. I paid $1,500 for a replacement axle and $600 to have it installed and CarMonkey wanted me to pay an additional $600 to have it removed so I could send it back and they would replace it and I could then spend another $600 to have that one installed and hope it worked. I understand they cannot refund the money as I do not have the vehicle anymore but to tell me to spend thousands of dollars more to fix the faulty part they sent me or call me Insain for asking if they wanted the old axle is not good customer service. I will recommend no one buy from them simply because of the poor customer service.