Carly AustraliaReviews of carly.co

I would give them less than 1 Start, but it's all i had to worth with. Received a collection letter for money I owed them. No clue how this happened, since I haven't used their service in years. Stay clear. Better product out there.

Bought this to sort an issue with my 2007 VW PASSAT. Can’t fault it. Managed to clear an error and issue that many said would need a £500 VCDS. The Carly was outstanding and worked a treat. If you pay for the subscription it’ll work on any Audi, SKODA, VW, seat or BMW. In fact it’ll work on loads of cars and I’ve managed to use it to solve a lot of uses with my vehicles and my work vans too. Plus you can code your vehicle as well. Well worth the money

Horrible company. Doesn't work that well and be sure to cancel your account if you no longer use it

Impossible d annuler l abonnement.Un robot vous repond d aller sur le site mais cela est totalement impossible sur le site suport vous n avez aucune reference pour annuler votre abonnement qui vous preleve automatiquement tous les ans...

AVOID, the most unprofessional company I have ever wasted my money on. Very much the same as all the other reviews cancelled my renewal before payment was due, they then took the money anyway and when I queried it they made up some rubbish about German software laws. Daylight Robbery.

I strongly advise against using any products or services from this company. Not only did their scanner fail to work on my car, but the shipment was also significantly delayed by 12 days. To make matters worse, a year later they took money out of my account without notifying me. When I reached out to them via email, I received a rude and dismissive response. This company has shown a shocking lack of professionalism and customer service. Save yourself the frustration and avoid doing business with them

Carly state that they pride themselves on being transparent...what absolute tosh...no pride at all with this company. You buy the tool and they ask you to subscribe which you do to use the kit then the auto-renewal kicks in and they hit you every year for £89. They don't highlight this plus they actually lie in the description. I spoke with their so called aftercare and they say that the app license is renewed....that isn't true as that's only £56 they then auto-renew the Smart Mechanic function also at a further £33. Not transparent and to be honest when you use the word scam this actually does fit that. Such a shame when the tool is actually very good. There are other diagnostic tools out there as good without this heavy renewal package. Do not purchase.

I am extremely disappointed with Carly's performance. It is far from professional — incredibly laggy, takes an excessive amount of time to connect to the car, and when attempting to check fault codes, it simply states, “this may take a couple of minutes,” but in my experience, it doesn’t even open anything and just stalls. This level of reliability is unacceptable