Caribbean Flights supported and guided us through every step of our flight and sent us all the necessary instructions. Top-notch service from start to finish!
JF
Jean-François L.
A Fantastic Private Flight Experience in the Caribbean!
I recently flew with Caribbean Flights and was extremely pleased with the entire experience. The online booking process was easy, communication was quick and efficient, and everything ran perfectly on the day.
The ground staff were welcoming and helpful, airport transit was smooth and fast, and the pilots were highly professional. From booking to arrival, everything was seamless, making the journey comfortable and stress-free.
I would highly recommend Caribbean Flights and would happily fly with them again!
Response from Caribbean FlightsOct 11, 2026
Thank you, Jean-Francois. This is great to hear! We hope to see again soon.
MI
Michelle
Perfect and highly professional service
I had an excellent experience with Caribbean Flights when arranging my flight from Saint Martin to Saint Barthélemy. Everything was handled perfectly with great professionalism, responsiveness and reliability. I particularly appreciated their availability and efficiency in organizing the flight. Everything went smoothly and stress-free, exactly as one would hope.
I highly recommend Caribbean Flights. I won’t hesitate to use them again for my future trips.
Thank you so much!
Michelle
Response from Caribbean FlightsSep 3, 2026
Dear Michelle,
Thank you very much for your kind words and for taking the time to share your experience.
We are delighted to hear that everything went smoothly with your flight from Saint Martin to Saint Barthélemy and that you appreciated the responsiveness and professionalism of our team.
Making private air travel throughout the Caribbean as seamless and stress-free as possible is exactly what we strive for, so your feedback is greatly appreciated.
It was a pleasure assisting you, and we look forward to welcoming you again for your future travels in the Caribbean.
Caribbean Flights
MM
Marie M.
An Excellent Experience with Caribbean Flights!
Our family booked a charter flight with Caribbean Flights between St. Maarten and Saint Barth’s, and the experience was excellent from start to finish.
The booking service was very professional and responsive. The information provided was clear and precise, both when requesting a quote and during the confirmation and planning of the flight. Another big plus: their rate was significantly lower than the quotes we’d received from other companies. The fact that Caribbean Flights is based in the United States also put our minds at ease and saved us from having to send money internationally.
Upon our arrival at SXM, an agent was waiting for us even before we went through immigration. He collected our baggage tags and took care of everything: retrieving our suitcases from the carousel, transferring us to our private plane, and guiding us through the fast track. We hardly had to do a thing, and just a few minutes later, we were already on board!
The pilot was very professional and made sure to confirm with us that all our luggage was safely on the plane before takeoff. Once the checks were complete, we immediately took off for Saint Barth’s.
And what an arrival! The landing in Saint Barth’s is truly spectacular, especially with such a short runway. You quickly realize why there’s a baggage weight limit! Fortunately, Caribbean Flights had clearly informed us of this restriction when we booked, so there were no unpleasant surprises once we arrived.
In short, everything went perfectly: a simple booking process, very competitive rates, impeccable service in St. Maarten, and a completely hassle-free flight. We’ll definitely use Caribbean Flights again for our next trip to the Caribbean.
We also discovered that they offer flights to the Grenadines… which might just be our next destination!
Marie M.
Response from Caribbean FlightsAug 11, 2026
Thank you so much, Marie, for taking the time to share your experience with Caribbean Flights. We’re delighted to hear that you enjoyed flying with us, and we hope to have the pleasure of welcoming you on board again for your next trip.
It’s always refreshing to receive such positive feedback after a great journey. Nowadays, people often take to the internet when something goes wrong, while positive experiences are shared far less frequently. That’s why your kind words mean even more to us.
Thank you again, Marie, for your support and for choosing Caribbean Flights. We look forward to seeing you again soon!
WM
William M.
These people are SO RUDE
These people are SO RUDE! Capt. Erik, the guy who emails you, is horrible and abusive. Take your money elsewhere
Response from Caribbean FlightsAug 7, 2026
We regret that this private exchange escalated in the manner it did.
Caribbean Flights provided the requested charter quotation together with clear information regarding aircraft availability, pricing, and the additional stop requested. Our team remained available to answer the subsequent questions regarding the proposed itinerary.
The tone of the correspondence changed when our representative received a personally insulting and highly inappropriate message. We expect our team to treat every client with professionalism, and we equally expect our staff to be treated with basic courtesy and respect.
That said, our representative should have ended the conversation at that point rather than responding further. We have addressed this internally.
We remain fully committed to providing our clients with professional, transparent and courteous service throughout the charter process.
For additional context, readers may wish to consider the reviewer's broader activity on Trustpilot when evaluating this review. At the time of writing, the reviewer's public profile contains three reviews, all three of which are one-star reviews.
D
D.
I booked a private charter with…trepidation BEWARE!!
I booked a private charter with Caribbean-flights.com on-line in February 2026. In the process of attempting to get ready for the trip I needed to obtaining the necessary trip documentation, including an aircraft “tail number” for the private plane we would be on, from Caribbean-flights.com. This number was required for me to get an ETA (electronic travel authorization). I made many attempts to reach them at their NYC and St Barth numbers, and ultimately at their Delaware Headquarters, but got no response after leaving messages. There was never a person who answered, only a voicemail.
After this, I became concerned and started to research this company. There were negative social reviews which called them unprofessional, hostile, and unreliable. Given I could not even reach them for assistance, I decided it was better to cancel my reservation and I booked with someone else despite it being a much more expensive option.
Response from Caribbean FlightsAug 7, 2026
We take concerns regarding our charter services seriously. However, we have been unable to identify any reservation or cancelled charter in our records corresponding to the experience described in this review.
A confirmed private charter generates booking and operational records that normally allow us to identify the reservation and investigate any issue raised by a client.
We have therefore requested additional booking information through Trustpilot so that we can identify the reservation concerned and properly investigate the circumstances described.
Until we receive sufficient information to identify this booking, we are unfortunately unable to verify or meaningfully comment on the experience described in this review.
Caribbean Flights
