Stuart S.
Nasty customer service
I called to get prices so I could compare warranties. After they gave me prices and I said thanks I would be comparing prices. the person said this is a waste of my time and I'm tired. I hung up. Won't buy.
Carguard Admin is listed under Insurance.
Carguard Admin (carguard-admin.com) has 46 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 43 reviews with 1 star · Clear filters
Stuart S.
I called to get prices so I could compare warranties. After they gave me prices and I said thanks I would be comparing prices. the person said this is a waste of my time and I'm tired. I hung up. Won't buy.
Debi O.
I have Car Guard on BOTH my vehicles and they have denied claims in BOTH vehicles now! This is a scam company ! They said they are not going to cover the vehicle because we went over 525 miles on an oil change !! Hubby has his truck oil changed with Penzoil every 5k miles and because he was sick he couldn’t get it changed ( he was on life support !) Pennzoil recommends 5000-7500 mile oil change and it was changed at 5525 !! Do NOT buy a warranty from this company !!
Christine W.
Avoid this company at all costs!! I have their highest coverage. My AC line is leaking at the crimp where the metal and rubber meet. They refused to cover it! My contract says they cover all vehicle parts or components, including seals. However, when I called and spoke with them, they insisted they don't cover seals of metal and rubber. What?! My contract doesn't say that!
Cheryl B.
I called the cLaims department to see if my car was covered, The interviewer started asking me all kinds of questions trying to confuse me and putting words into my mouth, making things worse than they really were Asking why I didn’t take it in sooner when it first made nosies, he had me so upset and confused, they used my words against me and will not pay the claim I wasn’t fast enough, I had to go to Colorado and bury my son-in-law, I was honest and told them My husband hear some noise, he thought it was the muffler, but when I took it in for in oil change was when they found it needed lower arm Bushings, so I made an appointment for the next available service day at CarDealers. That’s when they used my words against me, they didn’t pay because I didn’t take it in the first sign of trouble, the thing is there was no trouble or no sign of trouble, Trying desperately to explain this to them, They said that they would review the recording, I got a call back and she said after review they had to go by the first inspectors determination, denying claim. It ended up costing me $868.85, after I’ve paid $177.75 a month for the past 2 years for the platinum coverage! I am not sure about this company?
Don C.
I think Trust Pilot needs to be able to verify these claims. Take a look at the Yelp reviews and they are 99% 1 star. There can not be that much difference unless Carguard is getting people to pump up their reviews. Also read the BS reviews. They all have similar wording for all the glorious things that have been done. Not too much creditably for Trust Pilot. I'll put my trust in the Yelp reviews.
Jovanna E.
Crooks!!! DO NOT BUY!!!
Got F.
Carguard finds every way to deny claims. Despite the definitions in the warranty book they denied my claim stating that my vehicle is being used for commercial use when it does not fit their definition. Why even define things when it does not count? It's just another loophole they use to deny claims. Don't waste money on Carguard extended warranties. I learned a costly lesson and wasted time and lots of money. Worst extended warranty policy ever. All they do is collect your money and then deny your claim. Great hustle Carguard. This really need to be a zero rating....Don't use them!
Laquita D.
This is as total rip off. They give you the run around and make excuses when youu try to cancel.