CaretsReviews of carets.com

Great experience. Assisted me with a size change. Extremely fast customer service responses but was still very patient waiting for my response! A rare combination

I have never experienced better customer service than with Carets. Their warranty and returns policy is insanely generous, and allows you to try their shoes with utmost confidence. When I ordered a shoe size too big, their customer service helped me to identify if it was an issue that could be fixed with heel grips and tongue pads (which don't void their policy) or if I needed a size down. In the end I needed a size down, and they sent me a size down in the shoe and in shoe trees to replace what I had ordered, allowing me to first test the size down and confirm it was a good fit before sending the original back. The quality of the shoes is amazing, and catches people's eyes. Best of all they look like normal shoes, but have all the benefits of being genuine barefoot shoes. I'm extremely happy with every correspondence over a few months (due to backorders), and will definitely purchase from Carets again.

Zero drop shoes transformed my physical experience, vastly improving my joint and muscular comfort. Carets in my opinion offer the very best dress shoes in this category on the market, and I own a pair in both brown and black. Buy with confidence!

Excellent shoes and great company. I have a couple pair now. My latest pair I preordered and it took a while to get them. Carets kept me updated on the progress and that really meant a lot. I will continue working on my collection of Carets shoes.

Pauline at Carets was very professional, a good communicator and helpful when I was having trouble with my shoes. Whether there was an issue with the size or the construction, she was a great assistance. Additionally, Carets stands by their products!

I purchased the Determination 2.0 work boots and I absolutely love them! They are, without hyperbole, the most comfortable footwear I have ever owned. Customer service was also truly exceptional. I had to try several sizes to find my fit and Paulina was patient and responsive. I highly recommend Carets!

I thought the foot pain I was feeling was a combination of age and 40 years of standing on concrete. After seeing Caret's boots show up time and again on trusted foot ware review sites, I decided to give them a try. I started out wearing them for two hours the first day, then added an hour each day until I could wear them comfortably all day. The flexible sole, soft leather, boxed toe, make for an extremely comfortable pair of work boot. After 10 month they developed a quality issue. I contacted Caret's, and Paulina picked up the case and within a very short period of time had it resolved leaving me very happy with the outcome. Caret's proved they stand behind their products and take care of their customers.

Excellent friendly customer service. Handled returns quick and easy. The quality of the shoes is amazingly high. I have worn all kinds of high end designer shoes, and the Apollo 2.0 is the best looking dress shoe that actually feels GOOD on my feet. I wear them out dancing, walking, work occasions, everything. The company does a great job with recommendations for cedar trees and polish to protect the full grain calfskin leather. I even read online that these shoes can be resoled after a couple years when they wear down. These are my new favorite shoes that I can wear for any occasion. Dressy and comfortable. Finally a shoe that treats my feet with dignity.