Careington International CorporationReviews of careington.com

4.1777 reviews
Insurance
7400 Gaylord Parkway, Frisco, Texas

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Careington International Corporation

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About Careington International

Benefits for a Better LifeCareington Savings PlansCareington for Washington residentsHow to use our Savings PlansFrequently asked questionsCareington International Corporation has been a leader in the health and wellness benefits space for more than 45 years. Today Careington and affiliate companies provide over 50 million members with access to its flagship dental savings plans, national network of licensed dentists and specialists and a growing portfolio of 150+ health, wellness, lifestyle and virtual health solutions. Because this is not insurance, there is no waiting, no limits on use and everyone is accepted. Designed to complement traditional insurance, Careington’s products and services deliver cost savings across a spectrum of life needs. With easy-to-use discount programs and participating providers across the nation, Careington is dedicated to improving individual health and well-being by providing affordable access to care. For more information on Careington’s money-saving solutions, visit careington.com.

Careington International Corporation (careington.com) has 777 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: Careington International, careington.com
Website: careington.com
Category: Insurance
Location: Frisco, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 61% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Careington International reviews

Showing 119 reviews with 1 star · Clear filters

TK
Oct 11, 2024
Waiting period
There's no reason that my account information should be withheld from me for multiple business days, when my start date has already been backdated to the beginning of the month.
customer
Oct 1, 2024
I was told by your agent my dentist…
I was told by your agent my dentist would accept this. They will not.
Response from Careington International CorporationOct 3, 2024
Hello, this is Lindsey from Careington. We apologize that you are experiencing difficulty with our dental network. Your review has been escalated to our Customer Care team and they will reach out to gather more information to investigate. Thank you for bringing this to our attention.
Danielle P.
Aug 17, 2024
Charged even though I cancelled
We had the dental policy for a year and did not find it saved us any money. I canceled the policy via an email address they sent me in a mailing. They charged me anyway and I have a copy of the email and date it was sent. I requested a refund and they would not do it. I suspect they will try to charge me again next year. Bad business.
Response from Careington International CorporationAug 19, 2024
Hi Danielle, this is Lindsey from Careington. We have promptly escalated your review to our Customer Care team. In order for us to investigate, kindly reach out to our contact center manager at [email protected] or (800) 441-0380 ext. 2302. Thank you for bringing this to our attention.
Tani
Aug 10, 2024
I still don't have a plan
I still don't have a plan! I paid the $12.95 thinking that I would get vision discount, but since I chose the wrong plan I called and Spoke with (in order): Trixie Tabitha Brea Megan Megan was the one who kind of helped me by saying that my plan was going to be switched to the $14.95 - my credit card would be charged $2 for this month (between the 5th and 10th), and subsequently $14.95 starting in September... That call lasted one hour, by the way. Then, as of today I still have not received my "kit" or anything else in my email other than this survey. So, there you have it. Do something about this.
Response from Careington International CorporationAug 19, 2024
Hello Tani, this is Lindsey from Careington. We have escalated your review to our Customer Care and operations team to further investigate and help ensure you get the correct plan you need. Thank you for bringing this to our attention.
customer
Aug 2, 2024
I was not able to get my member…
I was not able to get my member information right away after paying 150.00 even though your website said 89.00.
Response from Careington International CorporationAug 19, 2024
Hello, this is Lindsey from Careington. Thank you for bringing this to our attention, and we have forwarded your review and contact to our Customer Care and operations team to investigate.
customer
Jul 23, 2024
Never received my membership id or any email just a email to review my experience
I was suppose to get my membership kit email or whatever. Never received one , only email I have received was the confirmed payment and this email to review my experience.
Response from Careington International CorporationAug 19, 2024
Hello, this is Lindsey from Careington. We have escalated your review to our Customer Care and operations teams to further investigate. We thank you for bringing this to our attention, and we are aiming to get you your membership materials to start saving as soon as possible.
John M.
Jul 15, 2024
You charged me twice and I really…
You charged me twice and I really needed that money tomorrow!
Response from Careington International CorporationJul 18, 2024
Hello, this is Lindsey from Careington. We have escalated your review to our Customer Care team who will reach out soon to help investigate.
customer
Apr 22, 2024
Never works
Never works
Response from Careington International CorporationMay 13, 2024
Hello, this is Lindsey from Careington. We are sorry to hear you're experiencing trouble with our services. We have escalated your review to our Customer Care team. Kindly reach out to (800) 290-0523 with your name and member ID and we will be happy to help with your plan. Thank you for bringing this to our attention.

Careington International CorporationReviews of careington.com

About Careington International

About these reviews

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Careington International CorporationReviews of careington.com

Careington International reviews

Waiting period

I was told by your agent my dentist…

Charged even though I cancelled

I still don't have a plan

I was not able to get my member…

Never received my membership id or any email just a email to review my experience

You charged me twice and I really…

Never works

About Careington International

About these reviews

More in Insurance, Texas

CINCO Auto Insurance

Navigate Medicare

All State Bonds, Inc.

Auto Claim Specialists

Careington International reviews

Waiting period

I was told by your agent my dentist…

Charged even though I cancelled

I still don't have a plan

I was not able to get my member…

Never received my membership id or any email just a email to review my experience

You charged me twice and I really…

Never works