customer
I had the Carrington 500 plan for years…
I had the Carrington 500 plan for years and it expired and I was trying to renew it. After I renewed it I learned that it no longer had DialCare and the agent me passed me around five times and nobody knew anything about anything and nobody could change it and fix it and then finally they came up with some other plan called plus that now had DialCare but couldn't change it or fix it. I finally cancelled it and to be honest it was unreal. I can only assume it's some sort of reseller scam. And the guy I talk to was just downright stupid
Response from Careington International CorporationSep 5, 2025
Hello, this is Lindsey from Careington. We’re truly sorry to hear about your recent renewal experience. Your feedback is very important to us, and we take concerns like yours seriously to ensure we provide superior service for our valued members. We’d appreciate the opportunity to investigate this further and work toward making things right. Please reach out to our contact center manager at (800) 441-0380 ext. 2335, and we’ll be glad to assist you directly and help ensure we get you enrolled in a plan you want with products you love. Thank you for bringing this to our attention. We value your years as a customer and hope we can make this right.



