Kelly
I chose Careington because they said they would provide a refund if needed
I chose Careington because it advertised that you could receive a full refund within the first 30 days and could still cancel at any time after that an receive a prorated refund. My dentist ended up not taking it so I tried to get a refund before I even got my member ID but had to wait until they provided the ID but it was only about a week after signing up. I canceled right away so definitely within the refund period with loads of time to spare and they charged me $20. I can afford to lose $20 but I won't consider them in the future nor will I recommend them. Hope they enjoy the negativity the $20 bought them.
Response from Careington International CorporationJun 25, 2026
Hi Kelly, thanks for sharing your experience with us. The $20 which you are referring to is our nonrefundable enrollment fee. For any questions about our plans and nationwide network of providers, feel free to reach out to our contact center manager at (800) 441-0380 ext. 2302. We hope you have a great rest of your week, and we thank you again for your feedback. - Meghan from Careington