Benefits for a Better LifeCareington Savings PlansCareington for Washington residentsHow to use our Savings PlansFrequently asked questionsCareington International Corporation has been a leader in the health and wellness benefits space for more than 45 years. Today Careington and affiliate companies provide over 50 million members with access to its flagship dental savings plans, national network of licensed dentists and specialists and a growing portfolio of 150+ health, wellness, lifestyle and virtual health solutions. Because this is not insurance, there is no waiting, no limits on use and everyone is accepted. Designed to complement traditional insurance, Careington’s products and services deliver cost savings across a spectrum of life needs. With easy-to-use discount programs and participating providers across the nation, Careington is dedicated to improving individual health and well-being by providing affordable access to care. For more information on Careington’s money-saving solutions, visit careington.com.
Careington International Corporation (careington.com) has 777 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
Careington International, careington.com
Website
careington.com
Category
Insurance
Location
Frisco, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 61% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I am not able to call someone for service. I need to change my membership and the changes were never made. I have enjoyed your service of discounts. You take my money. But when I need to make sure I can change my plan....you loose me there.
Joya Jensen
Response from Careington International CorporationOct 11, 2017
Hello Joya. My name is Samuel from Careington. I am sorry to hear that you are having trouble changing your membership! This is something we take seriously. This is our official customer service number, (800) 290-0523. If for some reason you cannot call, then please reach out to Dorian Moton at [email protected] and he will be happy to look into this for you!
AL
Alan
false advertising
This company simply does not deliver what it claims at all.
I collected price quotes-- some written, including the medical procedure codes-- from a number of area dentists in order to arrange for a dental treatment plan. I do not have insurance, so after doing my research I elected to join the Careington 500 discount dental plan, which purports to offer significant savings off of regular dental prices in exchange for a monthly membership fee and a $20 sign up fee.
On its website the company displays estimated dollar and percentage savings for a number of common dental procedures, along with the exact procedure codes. The exact estimated discount amounts vary for different procedures, but they are all on the order of 65%, so we are talking about significant promised savings.
This is a simple case of false advertising and it confirms the old maxim that if something sounds too good to be true than it certainly IS too good to be true. The predictable end to this story is that after I signed up for the Careington 500 plan and arrived at Aspen Dental on Woodruff Road in Greenville, South Carolina to have a crown installed, I was shown a printout of the procedure cost with and without the Careington so called discount. There was no actual discount apparent for either the crown procedure that I was to have performed that day, nor for a handful of other, future, recommended procedures. Instead of offering a genuine discount, the cost of the procedures without the Careington discount were simply inflated by an absurd amount so as to generate the appearance of a discount after the Careington plan cost. In actuality the amount charged under this Careington 500 dental discount plan is the normal going rate for these procedures in the city where I live, and I know this after pricing out the procedure with around a dozen different dentists.
The Careington website asked for my zip code before generating price estimates, so the discrepancy is not due to regional differences in service prices. The website quoted an estimate of $407 for the crown procedure, but in reality it cost me over $1000, which is basically the going rate for a crown in this city with NO discount dental plan. I am out the cost of sign up fee and also the first month's membership fee. I intend to cancel the service tomorrow.
Consumers should not waste their time with this so called dental discount plan-- it is simply false advertising that depends on opaque processes and vague promises to-- one assumes-- skirt the consumer laws against such deception.
As for Aspen Dental, which is an in-network provider that accepts Careington, I received nothing but excuses from them when I complained about the false discount, and I had the distinct impression that they are well aware that Careington's plan is a shell game. But obviously since Careington is a source of customers for their practice, the dental office has no incentive to reveal the truth about the pricing slight of hand. Fortunately a little comparison shopping around town on my part removed all doubt about the true costs involved.
TK
TIMOTHY K.
Nobody that the sites say take this …
Nobody that the sites say take this acts like they are clueless about it.
Response from Careington International CorporationAug 30, 2017
Hello Timothy, we would love to try and resolve this issue. If you give our customer service team a call at (800) 290-0523 one of our customer care representatives will work with you to help address any concerns you are having!
LO
LEIGHTON O.
The dentist said Careington sent me the …
The dentist said Careington sent me the wrong fee schedule. Their prices are much hire than what was listed on the fee schedule I was sent. The whole thing was a mess and I have still have not found a dentist to clean my death.
Response from Careington International CorporationAug 30, 2017
Hello Leighton. My name is Samuel from Careington. We are sorry to hear that you are having trouble with your provider. This is something we take seriously. Please reach out to Dorian Moton at [email protected] and he will be happy to look into this for you!
KB
KENA B.
When you purchase a plan I think it's …
When you purchase a plan I think it's unfair you have to wait so long for the welcome kit
Response from Careington International CorporationSep 7, 2017
Hello Kena, my name is Samuel from Careington. I am sorry to hear that you had to wait a while for out welcome kit to arrive. We would love to hear more about this issue, please reach out to our customer service team at (800) 290-0523
GB
Gbzack
The pricing that you say are the …
The pricing that you say are the "maximum" a dentist can charge for a list of procedures are completely deceptive. Discounts are not as high as the document states.
Response from Careington International CorporationAug 30, 2017
Hello, if you would like to know the price before your discount, your provider should be able to provide this information if you reach out to them directly. Fees differ from provider to provider, but we can tell you that the average savings on services range from 20 to 60 percent. If you have any other questions or concerns, please don’t hesitate to reach out to our customer service team at (800) 290-0523.
DW
DAVID W.
HAVE TRIED TO USE THIS INSURANCE BUT …
HAVE TRIED TO USE THIS INSURANCE BUT FIND THAT NO ONE ACCEPTS IT - FOR VISION OR DENTAL COVERAGE. WILL NOT BE RENEWING THIS NEXT YEAR.
Response from Careington International CorporationAug 17, 2017
Hello David, this is Samuel from Careington. We would love to try and resolve this issue. If you give our customer service team a call at (800) 290-0523 one of our customer care representatives will work with you to help address any concerns you are having about Careingtons discount plans!
TI
Tina
Too few Dentists participate in our area and they clearly do not follow the plan's pricing schedule.
In Maine the participating dentists are too few and they do not comply with the charted fees :(
It makes it difficult to plan needed work.
Response from Careington International CorporationAug 17, 2017
Hello Tina, my name is Samuel from Careington. I am sorry to hear about the issues you are experiencing in Maine. Here at Careington we work with a large network of providers to offer you multiple options when it comes to your care. If this dentist did not meet your expectations, please contact our customer service supervisor Dorian Moton at [email protected] and he will be happy to help you find another office that sticks to outlined discounts. Thanks!