Scott M.
SCAM
SCAM. Complete Joke. You get in the chair and and that’s where you learn the real cost.

Benefits for a Better LifeCareington Savings PlansCareington for Washington residentsHow to use our Savings PlansFrequently asked questionsCareington International Corporation has been a leader in the health and wellness benefits space for more than 45 years. Today Careington and affiliate companies provide over 50 million members with access to its flagship dental savings plans, national network of licensed dentists and specialists and a growing portfolio of 150+ health, wellness, lifestyle and virtual health solutions. Because this is not insurance, there is no waiting, no limits on use and everyone is accepted. Designed to complement traditional insurance, Careington’s products and services deliver cost savings across a spectrum of life needs. With easy-to-use discount programs and participating providers across the nation, Careington is dedicated to improving individual health and well-being by providing affordable access to care. For more information on Careington’s money-saving solutions, visit careington.com.
Careington International Corporation (careington.com) has 777 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Scott M.
SCAM. Complete Joke. You get in the chair and and that’s where you learn the real cost.
Dusti B.
Can't be used if you have insurance and can't get a refund even though that information wasn't presented to me via the dentist office that talked me into buying it.
Christian M.
Took 5 months for Careington to reply to my review....shocking! Oh, and for clarification "We would just like to point out that Careington is not insurance. Careington provides discounts on services which are listed clearly at careington.com " You may want to make sure that your dental provider knows about the discounts that Careington is claiming to "provide".
Amie
Auto-renewal is the only way this company makes money. Their plans might save you a couple of dimes here and there, but by no means offer the savings they constantly brag about. It's always encouraging when a dentist - who Careington claims is in their network - says "What???" when you mention you're with the plan. For the most part, the plans are so worthless that people forget they even have them, until, BAM, auto-renewal hits. Then, of course, don't even get me started on the journey through Satan's mosh pit, aka customer service, in order to attempt to cancel the plan.
Response from Careington International CorporationAug 22, 2018
Hello Amie, we are sorry you had trouble with our discount plans and auto-renewal policy. We make sure to clearly state on our website we continue billing our members annually so that they can always take advantage of our discounts. If you would like to speak with our call center manager, Dorian Moton directly, you can reach him at [email protected].
diann C.
I purchased a dental insurance from them with them saying they we're aetna should have known the first simple extraction long story short I spent over 700 dollars and they not wanting to paid a measly 109 dollars I have had to pay over 300 dollars I really don't have I'm on disability and don't make much at all so please people I don't care what they tell you they will not pay your claims that ate clearly in there book all they are gonna do is let your bill run up then tell you they don't pay what is clearly there and you can aetna they have nothing to do with them call and see who will turn you down it won't be aetna,Careington will take you to the cleaners I hate to see anyone get messed around please tell them and other people to pass these people up save yourself it's Bradley E Story dropped you about a week and never recieved a I'm sorry or money on the way you just don't pay anything 0 nothing
Response from Careington International CorporationAug 9, 2018
Hello Diann, We are sorry about any trouble with your Careington plan. We would just like to point out that Careington is not insurance. We make sure to state that clearly on our website, marketing materials and in interactions with our valued customers. Careington provides discounts on services which are listed clearly at careington.com. If you didn’t receive these discounts then we would love for you to reach out to Dorian Moton our call center manager. He will be happy to work with you to resolving this issue. You can reach him at [email protected]. We value all our customers and look forward in assisting you soon.
Donna F.
Purchased a family plan after looking at the payment schedule they provided. There is a section called 'oral surgery' and lists procedures that only an oral surgeon, not a regular dentist, in New Jersey would perform. Total for exam, panoramic xrays and an easy tooth extraction with nitrous oxide (I thought is was going to be more complicated) should have cost around $200. Okay - So that is the 'average' with the discount they offer in my area. So why was I charged over $700? Because Careington say those prices are for a 'regular' dentist to perform those procedures. Why do they have Alveoloplasty, surgical removal of tooth roots, etc listed in their fee schedule for a regular dentist if regular dentists do NOT perform these procedures? SCAM!!!!! Beware of Careington plans. And if you go to a 'regular' dentist who will do special dental procedures like these, beware of them, too.
Eliza J.
UNAUTHORIZED PLAN CANCELLATION First off, they lie about what providers are available in your area and list locations that don't exist yet. Then when you call to cancel they threaten to give you only a partial refund. I told them NOT to cancel so that I could research further and without notice I see partial refund to my PayPal account.
Response from Careington International CorporationJun 11, 2018
Hello Eliza, my name is Sam from Careington. I am sorry that you were having trouble finding a provider and we certainly don't want to lose you as a customer. If you would like to reach out to Dorian Moton, our call center supervisor, he will be happy in working with you to get this sorted out. You can reach him at [email protected]. Thank you!
Jason S.
The discounts listed when you type in the zip code seem appealing, but listed in small print below says that discounts vary from place to place. I'm pretty sure most other places only offer a 20% discount. I could've actually saved money from not purchasing this "discount plan" by paying up front. This is not actually "insurance", so if you're looking for something to help save on costs I would not suggest Careington. The discounts they display seem appealing when you type in your zip, but it's not actually what you're going to get. This company is targeting people with lower level income because they know you need work done right away and they know you will most likely purchase it because they make it seem like you will actually save on costs.
Response from Careington International CorporationJan 23, 2018
Hello Jason, my name is Samuel with Careington. Thank you for taking the time to leave a review. Our discounts can vary from provider to provider. However, our customers will always get a minimum of 20 percent off their services that are included in the plan. We do aim to help people who need immediate work done because often that’s when dental costs can be the highest and our discounts can be the most effective. We also offer a discount on cosmetic services like teeth whitening and braces. All our members save when they use their Careington plan. If you’ve had a different experience please don’t hesitate to reach out to our customer service team at (800) 290-0523 and they will be happy to assist you.