Joseph T.
Poor Customer Service
We signed up for this service and never used it once due to the very limited number of dentists with good reviews in our area. Then they automatically renewed and charged my credit card again for a second year. When I found out about the recurring charge, I sent them an email to request to discontinue the service and give me a refund(even if prorated) for the second year coverage which I do not plan to use. I received zero response, not even an acknowledgement of request received. Not very good customer service. It seems like poor business practice to me.
Response from Careington International CorporationOct 24, 2019
Hi Joseph, I'm sorry to hear you were not impressed with your Careington experience. I'd like to help right this if I can. Please email us at [email protected] with the best phone number or email we can reach you at, and I will escalate this to have one of our senior customer service team members contact you.



