Adrian P.
Administrative Mess
The care givers that Care Indeed have been of mixed quality. Some of them are excellent and some of them just want to stare at their phones all day. The most frustrating part of Care Indeed is their internal processes and customer support. Invoices are frequently inaccurate. Every bill is an adventure. In addition, they do not respond to emails or phone calls on a timely basis.
Response from Care IndeedAug 22, 2019
Hi Adrian, We’re so sorry to hear about your recent experience. We always aim to deliver the highest quality service and thank you for taking the time to bring this to our attention. We will use the feedback to make us better to ensure this doesn’t happen again. Please know we take your feedback seriously. We are looking into this issue and hope to resolve it promptly for you.